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"Everything was nice, comfortable and clean. Staff was friendly but it's about 45min to an hour to London."

"Rom nr 11 er et veldig bra rom, med flott interiør og fin utsikt! Hyggelige ansatte og bar med stemning! Nær Heathrow, 10-15 med taxi. "

"Good for an overnighter ahead of a flight. Clean, spacious, comfy bed. "

"The staff was outstandingly pleasant competent and helpful. The food was excellent. The price was reasonable."

"Tub shower handle was not mixing water properly."

"Breakfast was excellent. Lots of variety. Great location. Close to Windsor castle and pedestrian streets and shops. Walking distance to train station. Staff very helpful. Highly recommend. "

"Room was simple but spacious for our family of 4. It was very far from the main hotel areas though, and lifts being out of order between buildings made it incovenient with a buggy and luggage in tow. The bar and pool areas were lovely. The a la carte restaurant was a bit limited for kids and gluten free options, but was good to also have the option of the buffet style restaurant which was a better plan with children."

"Not the best location to go anywhere, Uber’s really expensive "

"Excellent location, small room, the heater wasn’t great, bed was okay. The staff was lovely. "

"Great place to stay as a couple or family , so much in the area for kids. Staff were. Friendly and helpful. "

"Great stay, clean room and wonderful staff."

"The staff were so attentive and kind. My kids loved the treasure hunt laid out in the room upon arrival. Lego man visiting our table made their day. The playroom and sensory room are fantastic. We’d go back again for sure. "

"Terrible customer service, property is nice, upper management customer service is poor "

"Always love staying here ! The accommodation is beautifully presented and maintained and the staff and food just excellent . Just wish there were steam room and SPA facilities available other than the treatments . Also super convenient for Heathrow without being a run of the mill airport hotel "

"Dirty glasses and stained towel,beds were horrendous, might as well have slept on the floor. We were also given the wrong information about bus pick up by check in guy so we missed it and had to pay for a cab"

"Lovely grounds and excellent staff. The deluxe room was nice. It was tired, it would benfit from a fixutres and fitting refresh. We were comfortable and I wouldn't let this stop me booking again. The jacuzzi was not operational on both day and this was disappointing. I feel something could have been done to compensate for this. The pool was also a touch cold for me. I booked 2 treatments. I was initially over charged for these but this was rectified when I made it known. Cocktails were...

"It was a really lovely stay ! Staff were lovely ! food was very good. And you stay just over the road from Windsor Castle … perfect !! "

"Staff was very supportive and gave excellent customer service. Kudos to the staff"

"Still a few things under construction but otherwise can not fault this hotel. Beautiful rooms helpful staff. Didn’t have time to use pool or gym but they did look great "

"Our entire experience was magical. We wouldn’t change a thing. The most special place. The staff is exceptional and the venue is absolutely stunning. Lady Patty"