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"Very friendly staff. They really made us feel like we were at home."

"The entire resort was great. Beautiful, great staff, immaculate, and the food was also quite good. We had a great time and plan on going back again. The only constructive criticism I could offer would be that while the resort freely serves top shelf liquor, for some reason the wine that is included is not very good, and the upcharges for better quality wine seems excessive. The only other improvement I would suggest is that while the entertainment staff was very good, more activities throughout...

"Cool"

"The only downside is the airport is pretty far, and it’s a bit pricey for a taxi. Also, the taxi back to the airport was terrible, driver was very inexperienced dangerous ride back. The hotel does not check the taxi driver credentials, not even sure this your lady was certified to drive."

"Wonderful staff and location. Just a few things that make your vacation not relaxing. We were there 6 nights. Every night but 1, we were woken up several times a night by other guests screaming, fighting, drunken craziness. Our tv did not work either Very hard to eat at the à la carte restaurants. Very very limited menus as well. Buffets were good though."

"Todo muy bien"

"Amazing work experience and tremendous staff. Our Ambassador Roberto was amazing and we couldn’t have asked for a better personal guide."

"Make sure you contact hotel because there are two levels of all inclusive one is not all inclusive there are other items for extra cost while the upper level one is everything included in all hotels throughout resort Not very much options to eat breakfast lunch or dinner also can’t swim there waves too high and staff won’t let you even near water"

"Staff in general were amazing. As an American born into tipping culture I brought a lot of small USD bills to tip at least $2 USD per drink and $5+ for room service and additional $5 for housekeeping per occurrence. Awesome service the entire week, except for our last day where we felt the pool service was lacking - we had the impression our tipping may not have been good enough. We felt a bit neglected during our 6 hours by the pool, the server checked in once and we flagged him down for our...

"We get an appoinment in the zai restaurant and the receptionist give as a table outside with hot weather because the place was full and it was not, the people that arrive next to us were seated inside."

"Great property Great staff Very clean and responsive Great food"

"Excellent resort. Best I’ve been to! Amazing food, drinks, and staff!"

"We purchased a Jr. Suite, and needed a roll away bed and to be near my other family members, and thankfully the hotel was not fully booked (assumed), that we were upgraded to a 1st floor luxury suite. We were so happy that they exceeded our expectations ten fold. I might be spoiled now to always book a first floor room. Glad the hotel is not obnoxiously huge, that walking from one side to another was very easy. We are also happy that we could use the other two hotels just like ours. The...

"The resort was very clean, beautiful, and had a great variety of things to do. The ocean view swim up room was worth it and would recommend splurging."

"Excelente gracias"

"This was like a frat party hotel, no king bed offering, ocean view was hard to see, ant bed in floor of room, very dated. No restaurants on site, you are expected to go to their other properties for meals."

"this property was so pretty! We came here on a girls trip. Six of us in our group. We had rooms facing the pool and ocean. The balconies were awesome for morning coffee and reading. The views were amazing everywhere you went. The beach in front of the property is not swimmable… We did not mind because we are not people who love going in the ocean anyway. We felt like the food choices were not that great here. The breakfast buffet was ok. Also after going to different resorts and also cruise...

"Nice beach view close to walmart. Breakfast is ok☺️"

"Top notch property and place overall. Location prime and property is immaculate."

"Property was really nice. The security is a little OD. Didn’t like how my 19yr old was treated. Night desk person was really rude and disrespectful. Because of that, I would never stay there again. The front desk manager also tried to charge me extra for my son after I was already checked in and paid in full. Then I was asked to pay a $200 usd deposit for 1 night. I will never stay at this place again."