I loved pueblo bonito sunset , I recommend it to everyone . My family and I will definitely be coming back . From the food to the staff , top notch. The only
Thing i didnt like was Nayelli and Dayan in the front desk gave me really bad attitude , something i didnt experience with anyone else . Regarless that looks like a training opportunity for both of them. I asked Nayeli to replace my Sons bracelet and she said she couldn’t , that it was company policy, I asked for a manager and she said that a manager wouldn’t be able to do anything, because it was company policy. I insisted on getting a manager and the manager immediately approved it, She had a very angry face. Other than that, I appreciate the rest of the team for doing an amazing job and going above and beyond this resort truly has a lot of people that care about their customers !