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"On the plus side the facility was well maintained including hotel, grounds, beach, and pool areas. Buffets at Verandah offered a multitude of choices catering to everyone's taste. Specialty meals at two of the restaurants were a very nice touch. Staff was friendly and helpful. On the negative side I wasn't pleased with the Internet options. Standard had to be renewed on a daily basis while paying extra, in this day & age, for high-speed internet at a hotel makes no sense. I found our...

"This hotel was an amusement park, not a vacation. We left after the second day to spend the remainder of our vacation at another hotel. There were WAY TOO MANY guests and not enough amenities to accommodate them. They state they have 45+ restaurants but that is false! Tiny little food trucks that serve terrible food and takeout huts are considered a restaurant but are only open during the day, so night time selection for dinner is very limited. On top of that not all restaurants are open every...

"Overall very nice. However phone on our room was not functioning. It was not taken care of either."

"The property was pretty good. It was in better shape than what I read on some of the comments with reviews. Food was decent. It could be a little bit higher quality. The desserts were great. The buffet was pretty good. The breakfast buffet was pretty basic in the same every day. It would be nice for it to mix it up a little bit like they do lunch and dinner. The staff was awesome. There’s just one front desk person named Tula and she was awesome and helped me every day I was there. I wish they...

"Reality did not meet expectations for the price. Most of the waterslides were shut down. Food menus limited. Very dirty overall. And the prices were astronomical!!!! "

"Great location and beaches. The Reef and Cove are great for adults"

"Great budget all inclusive, older resort but made a perfect base camp for or adventure. We’d definitely stay here again!"

"Rooms outdated rundown needs major renovation "

"We left a terrible experience at the Baha Mar to come to the British Colonial and it saved our vacation! It was the relaxing getaway that we needed. The hotel and beach were beautiful, we loved the lounging area before the pool where we quietly rested while our son napped. Exactly what we needed which is what we didn’t get at the Baha Mar, sun and serenity. The staff is INCREDIBLE and definitely contributed to a memorable experience, with the exception of an odd few. We dined at the buffet every...

"yes"

"Great food and service. Facilities are dated and could use maintenance and updates but the location is beautiful and lots of amenities."

"Check in on arrival was disastrous, rude staff and not interested in doing their job. Room was supposedly a “Superior” room, 5-star quality, but was simply not even close. No door on bathroom. No door on closet (a curtain instead) and as basic as they come. Pool area we visited was very clean and service was good. Meals at top restaurants were excellent. Breakfast buffet was good. Hotel and amenities are very expensive. This is not the place for budget conscious travel. Julie (Director) saved...

"For the price we paid for our stay I can definitely say it was worth it. We started off with a little hiccups but the staff was so helpful and made sure to correct everything and made sure we got proper accommodation. We also got complimentary accommodation for the water park in Atlantis which I found was really nice especially since we had kids 7 and under. The park is 5 mins walk away from the hotel. There is restaurants around as well walking distance. The breakfast was more American cuisine...

"Friendly staff. Lagoon and pool area could use some upgrades. "

"Good"

"Beautiful room! Clean and new"

"The property is older and the cove rooms are worn and need to be refreshed as do the bathrooms. Big complaint about pool water temperature being too cold -- we did not swim at all in the pool, and it is the main reason for being there. Pool temps should be much warmer and advertised as other resorts do. We will not come back as other resorts have much warmer pool temps. Not enough beach chairs with sun covers at the cove beach or the pool. -- these 2 activities are the main reason people choose...

"The views were gorgeous. Definitely a place to relax in not much of a party hotel"

"My husband and I truly loved Saint Francis. We Highly recommend it. Staff are amazing, food is super delicious and the cottage ocean view was cozy. Excellent time at Saint Francis. ❤️🙌🙏"