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"We traveled to Atlantis the end of May. We stayed in a 2 bedroom suite, which is ideal for our family of 5. The waterpark keeps our kids entertained all day, and my younger 2 kids love the various activities (bingo, pool games, etc...). There are plenty of food and beverage options (including Starbucks, Nobu, Fish, Carmine's), just be prepared for the higher prices. If Atlantis is in your budget, your kids will love it! I think for the price some improvements can be made (including bringing back...

"I did not like the fact that I was given a rate upon check in, and a different rate at check out! I did partake in most of thier amenities but their pools and their beach was very nice. No pricing on any items and they get mad when you ask, almost if they price thing as they want."

"Room was spacious. But iron didnt work so they replace this 3 times before I got a working one. The pool downstairs is like 3 metres deep and only for kids. This was a let down. Thank God the beach was nice so we swam in that instead. Infinity pool is warm but not very big and the only adult pool you can use. They only have 2 restaurants. Only 1 deck chair in the balcony which was odd. The shower took 5 mins to heat up. Otherwise the staff were very friendly and helpful each time there was an...

"We were very surprised that the hotel was under construction and we were never notified plus the room we reserved we didn't get. Instead they put us in a basic room, which was very dated and charged extra $300 when we arrived for hotel resort fee, we did book through Expedia and was surprised by the fee charged when we got there should have been added to the overall cost The bathroom and hallways was very dark. As far as the amenities there was just a regular gym and pool. The buffet food was...

"This resort was a perfect little resort. You didn’t have to go far for anything. We thoroughly enjoyed it!"

"DO NOT ! The Wi-Fi does not work there and they are very big property so it should have worked especially for the price of the stay. They horrible the staff are ALL horrible. Do do not care about your needs all the service that they bring to you very unacceptable behavior. They need to start hiring people that actually want to work there and actually don’t mind being a server please give him some training every single one of them."

"Get the app and hope your stay is as wonderful in every way as ours was! Beautiful property, clean, quiet, super friendly staff."

"First time at the reef. Usually stay at coral, cove, or royal towers. Absolutely loved the reef the most out of all."

"This was our second year at the British Colonial and we will return again next year. Wonderfully remodeled a few years ago and impeccably maintained. The pool and beach area are superb. Many lounge chairs and patio umbrellas dot the pool and beach areas. The hotel rooms have all the modern conveniences and a feeling of old world charm and style. All the staff are friendly, helpful and seem to truly enjoy their jobs. There are a couple staff members that I would like to point out. Charles...

"Convenient location. Clean. Nice staff"

"Just getting to Freeport is a pain, NJ to MIA then to Freeport. Only a one hour layover on the way there (5hrs 43mins to get there). Getting back to NJ not so good. The return flights are terrible Left Freeport at 1:50 arrived in MIA at 2:40, Had a 5 hour layover in MIA to get back to NJ. (9hrs 6 mins) plus a one hour delay Go to Nassau, bigger airport so you can get a direct flight there. The property itself was not very clean, the rooms were very outdated and dirty. There were way too many...

"Breakfast was good. Saved allot of money. Loved the proximity to Atlantis. Loved the hotel. Very clean. Loved the staff."

"The property has a variety of things going on and has tremendous potential but for some reason there are some elements that fall short. Great pools, but a casual attitude about ball playing and others activities in the pool that take away from the relaxing atmosphere it could be. And I am referring to adults not kids. Had to look for waitstaff in the pool area to get any service and limited if any check ins. In short the frame work for an exceptional experience but missing some of the...

"The rooms were clean which is a very big priority for me . Most of the staff and a not friendly. My biggest issue was the breakfast buffet at The Tides . #1 the buffet assortment is very basic #2 we waited 45min for an omelette due to the staff not being prepared , even though the restaurant was open the staff member at the omelette station was not prepared nor in a hurry to start services . For the price of a basic buffet I would at least expect better service . Not everyone was unfriendly but...

"This place was amazing!! From the restaurants to the poolside bars which I was able to watch the World Cup! The pool is huge! The views are priceless! And the rooms are really nice."

"Small room, but was clean and convenient."

"Peaceful place and friendly staff."

"Lost power for 3 hours first day. Fire alarm evacuations on 21 June at 0545 for faulty electrical issue and tons of mosquitoes in the room"

"Beautiful, safe, and very clean."