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"Friendly staff, good food, great drinks, nice location from beach. Highly recommend."

"Many hidden fees while booking and overpriced everywhere. "

"Overall very nice. However phone on our room was not functioning. It was not taken care of either."

"Rooms were clean but not cleaned every day and had to request towels several times. Hotel was very clean and they were always cleaning. Some staff were very friendly and others were just ok"

"The pool and water park were too busy and should be only for guests staying at Atlantis"

"Great location and beaches. The Reef and Cove are great for adults"

"Beautiful property, amazing staff, delicious food, it was the best vacation my girlfriend and I have ever had."

"Clean rooms and great room service . Staff seems a bit burnt out . Excellent location for children."

"The hotel and grounds are beautiful and the staff were all very"

"Nice breakfast and bar"

"The staff were very nice, but appeared to be understaffed, from the year before. We have stayed at this resort for at least 7 years,,,,this year just seemed not to have all the activities and staff as the have had previously. "

"Check in on arrival was disastrous, rude staff and not interested in doing their job. Room was supposedly a “Superior” room, 5-star quality, but was simply not even close. No door on bathroom. No door on closet (a curtain instead) and as basic as they come. Pool area we visited was very clean and service was good. Meals at top restaurants were excellent. Breakfast buffet was good. Hotel and amenities are very expensive. This is not the place for budget conscious travel. Julie (Director) saved...

"Everything is very good. Would be nice to have water inside the room when we arrived… "

"Hotel website does not itemize room amenities in enough detail, our 1st room specified king bed with kitchenette (no mention of cutlery or plates etc.) however there was no table and chair to eat although misc. pics portrayed them - had to upgrade to a larger room + extra cost to provide this. The hotel is “well worn” with various “needs maintenance” subjects -(1) pool water not clear more foggy, one pool ladder with only 1 step set so high you coul pull your groin getting out, inner edge of...

"Good"

"Beautiful hotel in a quiet spot on the beach. We loved it and hope to return!"

"Staff not friendly. No hot water in room. "

"The views were gorgeous. Definitely a place to relax in not much of a party hotel"

"My husband and I truly loved Saint Francis. We Highly recommend it. Staff are amazing, food is super delicious and the cottage ocean view was cozy. Excellent time at Saint Francis. ❤️🙌🙏"