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"Everything was exceptional. One major problem, navigation takes guests to a residence, not the resort."

"A total gem. Impeccably well managed and presented, with a really gracious and warm team that made it feel like a small boutique hotel. The view from our room over the Atlantik just a few metres away made for a powerful experience in its own right. The beach and historic town of Ribeira Grande are in walking distance. The very well equipped gym, two pristine and quiet pools and wellness facilities allow for restful downtime before after having been out all day. The massages are excellent. ...

"All staff very helpful."

"This is an exceptional hotel. The amenities were so amazing and we appreciated the upgrade to a suite. We had some of the best cocktails & food at this hotel. We would 100% stay at this hotel again!"

"Nice hotel just off of the main road. Located across from where boats dock and cruise ships come into harbor. About a 15 minute walk to the town center. Convenient if you are seeing the island by a car. Self parking available and very convenient. Great breakfast. Go early for a window seat. Great bar on the 7th floor with views of the ocean. I skipped the spa as there is a capacity limit and they suggest you make a reservation. Hotel staff is pleasant and helpful. Room was nice. Comfy bed....

"The hotel is in a great location for exploring Ponta Delgada. We were very comfortable in our room with the added luxury of a small terrace with climbing vines for reading and sitting in the sun. The breakfast was wonderful which included many options, all delicious. The restaurant and cafe were great also. The grotto pool and sauna were a nice option after hiking and a well designed experience for relaxation. The hotel serves as an art gallery and we enjoyed learning about local artists. The...

"We loved our stay at the Terra Nostra Garden hotel. The hotel, surrounding gardens and spas are beautiful. Service is first class. The place is super clean. Everyone is friendly, kind and considerate. Our decision to stay two nights in Furnas was the right choice. Everything about the hotel is excellent."

"We booked this hotel in an emergency due to a late canceled flight. Everyone involved was super helpful. The room was spacious and clean. The spa was very nice. All staff are friendly and courteous."

"Amazing place and super friendly staff. Great rooftop bar and pool."

"Incredible property, staff, restaurant and atmosphere from the moment we arrived and the moment we left. The pictures of the rooms, grounds and beach do not do this resort / property justice."

"The staff was amazing! We had a very long day and they made us feel very welcome and relaxed!"

"Endroit parfait"

"The property was well maintained and both the front desk and housekeeping staff were friendly and helpful. The view of the koi ponds and gardens was lovely. The food at the restaurant and bar was very good and diverse. The on site parking made traveling easy and its location in city center made exploration of Ponta Delgada a breeze."

"Great hotel, very clean and good amenities (spa is a plus, with sauna and jacuzzi). My only suggestion would be to increase the internal pool and jacuzzi’s water temperature, since is was unusual cold weather for this time of the year. "

"Great breakfasts with incredible view"

"Really lovely staff and big rooms"

"The property was close to the town centre, without being in the middle so was nice and quiet. The staff were extremely helpful and offered a kind and courteous service. Highly recommended"

"Cet hôtel est un petit bijou! Un endroit serein, paisible le avec un personnel attentionné. Les installations sont superbe surtout le bain chaud dans la serre d’ananas. Je recommence fortement le drain lymphatique, un moment de pur détente et de bien-être. L’emplacement est idéal, très proche de la ville et en même temps très reposant au milieu de ce beau jardin!!."

"A little disappointed with the hotel. Not sure about it's four star rating. The lobby looks spectacular but doesn't hold up to closer inspection. The leather in the armchairs is splitting and needs replacing, and the chairs in the bar are dirty at the top where people handle them. In my room there was a lot of scuffing to the furniture and the fridge needed a good clean in the trays on the door. I reported a curtain partially off it's rail three times and it wasn't fixed. The rooms overall are...