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"Everything was exceptional. One major problem, navigation takes guests to a residence, not the resort."

"A total gem. Impeccably well managed and presented, with a really gracious and warm team that made it feel like a small boutique hotel. The view from our room over the Atlantik just a few metres away made for a powerful experience in its own right. The beach and historic town of Ribeira Grande are in walking distance. The very well equipped gym, two pristine and quiet pools and wellness facilities allow for restful downtime before after having been out all day. The massages are excellent. ...

"All staff very helpful."

"Clean property with great restaurant and bar and very helpful staff"

"Nice hotel just off of the main road. Located across from where boats dock and cruise ships come into harbor. About a 15 minute walk to the town center. Convenient if you are seeing the island by a car. Self parking available and very convenient. Great breakfast. Go early for a window seat. Great bar on the 7th floor with views of the ocean. I skipped the spa as there is a capacity limit and they suggest you make a reservation. Hotel staff is pleasant and helpful. Room was nice. Comfy bed....

"Charming boutique hotel in great, walkable location close to town center. Incredible staff at front desk and restaurants, very personable and helpful. Hotel provides airport transports. Rooms are minimalist in a good way, nice toiletries, comfy beds. Great breakfast included. Highly recommend."

"This art deco hotel was beautiful and unique. Access to the thermal pools after the public hours was wonderful. We were the only people under a full moon. Magical. Can’t wait to go back!"

"We booked this hotel in an emergency due to a late canceled flight. Everyone involved was super helpful. The room was spacious and clean. The spa was very nice. All staff are friendly and courteous."

"This Hotel is one of the Best or the Best one so far!!!! Sleeping pillows , Mattress, room, shower , we loved everything compared to another stays"

"We spent an amazing week at the Santa Barbara Eco-Lodge! We were a group of 4 women (mom and 3 adult daughters). We had a beautiful suite overlooking the gardens and pond with ducks. The staff was amazing attending to every question we had. The resort is high on a cliff overlooking the ocean and beach with stunning views and beautiful sunsets. We enjoyed our daily breakfast with fresh juices, fruits and a wonderful selection of eggs, omelettes, and yogurt bowls. We also enjoyed a few dinners at...

"The staff was amazing! We had a very long day and they made us feel very welcome and relaxed!"

"Endroit parfait"

"The property was well maintained and both the front desk and housekeeping staff were friendly and helpful. The view of the koi ponds and gardens was lovely. The food at the restaurant and bar was very good and diverse. The on site parking made traveling easy and its location in city center made exploration of Ponta Delgada a breeze."

"Great hotel, very clean and good amenities (spa is a plus, with sauna and jacuzzi). My only suggestion would be to increase the internal pool and jacuzzi’s water temperature, since is was unusual cold weather for this time of the year. "

"Great breakfasts with incredible view"

"The staff is very, very helpful and polite."

"The property was close to the town centre, without being in the middle so was nice and quiet. The staff were extremely helpful and offered a kind and courteous service. Highly recommended"

"Cet hôtel est un petit bijou! Un endroit serein, paisible le avec un personnel attentionné. Les installations sont superbe surtout le bain chaud dans la serre d’ananas. Je recommence fortement le drain lymphatique, un moment de pur détente et de bien-être. L’emplacement est idéal, très proche de la ville et en même temps très reposant au milieu de ce beau jardin!!."

"A little disappointed with the hotel. Not sure about it's four star rating. The lobby looks spectacular but doesn't hold up to closer inspection. The leather in the armchairs is splitting and needs replacing, and the chairs in the bar are dirty at the top where people handle them. In my room there was a lot of scuffing to the furniture and the fridge needed a good clean in the trays on the door. I reported a curtain partially off it's rail three times and it wasn't fixed. The rooms overall are...