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"Outdoor was beautiful but we didn't use during the visit. Parking was easy. "

"This place is amazing. Very clean, rooms were so nice, and the view from the balcony was incredible. There are so many things to do just in the hotel and it includes breakfast which was delicious. Had dinner one night at their restaurant and it was great as well. Highly recommend!"

"Very welcoming and the treats that were brought to our room when we first arrived, were a lovely surprise. Location is ideal, close to town and the harbour; all walkable. Excellent choice of food at the bar and the formal restaurant. Amazing cocktails too! Would definitely stay again"

"Hôtel très bien"

"Delicious breakfast included. Best sangria at the rooftop bar. Staff was very friendly and helpful during our stay. Convenient location to restaurants and shops. "

"An exceptional stay!"

"The hotel is in a great location for exploring Ponta Delgada. We were very comfortable in our room with the added luxury of a small terrace with climbing vines for reading and sitting in the sun. The breakfast was wonderful which included many options, all delicious. The restaurant and cafe were great also. The grotto pool and sauna were a nice option after hiking and a well designed experience for relaxation. The hotel serves as an art gallery and we enjoyed learning about local artists. The...

"Incredible property, staff, restaurant and atmosphere from the moment we arrived and the moment we left. The pictures of the rooms, grounds and beach do not do this resort / property justice."

"Very nice property"

"Property is ideally located. Clean comfortable. Staff is excellent and accommodating. I would highly recommend Hotel Gaivota to anyone looking for a reasonably priced place to stay in Ponta Delgada."

"Huge breakfast bar, grest dinner food, service 10 stars. Hot.pools are best feature. It was so good that we returned after a couple of day after chevkout just for a dip in y be pool (spa visit). If we return on tbe island, we'll stay in this hotel."

"Wonderful hotel in Ponte Delgada, in a beautiful historic building. The breakfast was always fantastic with friendly staff, and the location was convenient for all our planned activities!"

"This hotel is well maintained. The stuff is friendly and helpful. Garage is extra EUR10/day but it is worth it. The indoor pool is open until 10, which is very convenient. The bar has a good selection of lose teas that are served in special teapots. There are a lot of common areas with comfortable furniture. Location is also very convenient. The center of the town is walking distance form the hotel."

"Great hotel, very clean and good amenities (spa is a plus, with sauna and jacuzzi). My only suggestion would be to increase the internal pool and jacuzzi’s water temperature, since is was unusual cold weather for this time of the year. "

"Ocean view was amazing."

"The room was very nice and clean. The staff was very friendly and the location was great. The breakfast was delicious. Highly recommend!"

"Perfect stay. The location is ideal, walking distance to the main sights but not in a crowded street. There’s free parking round the corner and paid parking on street (not expensive). The swimming pool, jacuzzi and steam room were excellent addition. Rooms have a balcony with nice views. Staff were very friendly and helpful. You can rent pool towels with a deposit of 10€ per towel. Breakfast can be better (the pancake machine is an experience haha), but overall excellent for the price."

"Cet hôtel est un petit bijou! Un endroit serein, paisible le avec un personnel attentionné. Les installations sont superbe surtout le bain chaud dans la serre d’ananas. Je recommence fortement le drain lymphatique, un moment de pur détente et de bien-être. L’emplacement est idéal, très proche de la ville et en même temps très reposant au milieu de ce beau jardin!!."

"A little disappointed with the hotel. Not sure about it's four star rating. The lobby looks spectacular but doesn't hold up to closer inspection. The leather in the armchairs is splitting and needs replacing, and the chairs in the bar are dirty at the top where people handle them. In my room there was a lot of scuffing to the furniture and the fridge needed a good clean in the trays on the door. I reported a curtain partially off it's rail three times and it wasn't fixed. The rooms overall are...