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"What a lovely stay. One of the friendliest hotels I’ve recently stayed at. Room was large and comfortable. Facilities are great and we made use of the pool in the heat wave. Location is fabulous and only a 5 min walk to the medieval city. Thank you so much for a lovely stay."

"The staff were helpful and able to help us in our native language get checked in and situated, especially using the parking facility outside the gates. The hotel has both historic and modern touches and is very comfortable and centrally located in the citadel."

"Awesome hotel in an even more awesome location - will be back. Fantastic experience :)"

"T"

"Kleines Hotel, dem die Renovierung gut getan hat. Die Dachterrasse war ca 2x2m groß, reicht aber für ein schönes Foto von der unverbauten Aussicht auf die Cite von Carcassonne. Kleiner, liebevoller Garten mit leckerem Frühstück."

"La vue avec Balcon face à la cité médiévale est très belle."

"Excellent location for everything."

"The room was very clean. The staff was very friendly. The pool and Jacuzzi are unheated as Americans. We did not realize that Jacuzzis in France were unheated. We were put off by this until we discovered that this is pretty much a universal thing in France that Jacuzzis are unheated. They have a restaurant which we had an appetizer sampler and a few drinks and those were good. The bed was extremely comfortable. The plumbing was a little bit weird, and that we were on the ground floor, and...

"You are asking about the staff? There was nobody there when we arrived. I could not find my reservation number because of poor phone connection! It took us 15 minutes to check in and other guests were struggling too! Not a good system and Expedia should let us know that there nobody at the Hotel when you arrive, that we needed our reservation number, not just our names and to be ready for a machine."

"Lovely little hotel in a great location. Very kind and helpful staff. Really enjoyed our stay!"

"Accueil sympathique , les chambres propres , la climatisation réglable , beau buffet petit-déjeuner"

"Excelentemente limpio. El personal maravilloso. Muy atentos todos. Personas maravillosas. Buena ubicación."

"The hotel is ideally situated to walk to the castle in 15 minutes in one direction as well as a 15 minute walk in the other direction to the town. The staff were really helpful and friendly, making our stay very pleasing. Our room had a small balcony, which looked over the pont vieux, the river as well as part of the castle. The room itself was very clean and tidy, with a very comfortable bed and a good shower area. One downside was the small toilet area in a separate room/cupboard. The...

"Habitación grande, buen precio calidad. Atención y personal muy amable "

"The host was extraordinarily helpful and friendly! We had an amazing experience and loved the accommodations."

"Excellent, clean, roomy and great location. Very nice place, and secure. Parking spot and n secured lot, and walking distance to Castle."

"Superbe cadre et équipements au top. Le personnel est au petits soins."

"Great hotel with lovely staff. Big rooms, great bathroom and fabulous breakfast. 5 star 🌟"