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Hôtel Montmorency

3.0 star property
Family-friendly hotel with a full-service spa and a steam room

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Photo gallery for Hôtel Montmorency

Outdoor pool, sun loungers
Premium Deluxe | Premium bedding, in-room safe, individually decorated
Large Suite | Terrace/patio
Large Suite | Living area | Flat-screen TV
Exterior

Popular amenities

  • Hot Tub
  • Bar
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room

Superior Room | Premium bedding, in-room safe, individually decorated

Superior Room

8.0 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Junior Room | Premium bedding, in-room safe, individually decorated

Junior Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
4 bedrooms
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Classic Room

Classic Room | Premium bedding, in-room safe, individually decorated

Classic Room

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, individually decorated

Standard Room

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, individually decorated

Deluxe Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
9 bedrooms
Blackout drapes/curtains
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Large Suite

Large Suite | Living area | Flat-screen TV

Large Suite

Highlights

Deck/patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 180 sq m
  • Resort view
  • Sleeps 10
  • 3 Queen Beds and 4 Twin Beds

View all photos for Premium Deluxe

Premium Deluxe | Premium bedding, in-room safe, individually decorated

Premium Deluxe

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite

Suite | Premium bedding, in-room safe, individually decorated

Suite

Highlights

Deck/patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Map
2 Rue Camille Saint-Saens, Carcassonne, Aude, 11000

What's nearby

  • Château Comtal - 2 min walk - 0.2 km
  • Historic Fortified City of Carcassonne - 3 min walk - 0.3 km
  • Narbonnaise Gate - 3 min walk - 0.3 km
  • Le Musée de la Torture de Carcassone - 5 min walk - 0.4 km
  • Aude Gate - 6 min walk - 0.6 km

Getting around

  • Carcassonne Station - 10 min drive
  • Carcassonne (CCF-Pays Cathare) - 17 min drive

Restaurants

  • ‪L'Escargot - ‬5 min walk
  • ‪Le Trouvère - ‬5 min walk
  • ‪Les Terrasses de la Cité - ‬5 min walk
  • ‪Maison du Cassoulet - ‬5 min walk
  • ‪Le Marcou - ‬4 min walk

About this property

Hôtel Montmorency

Family-friendly hotel in the historical district
A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Hôtel Montmorency. Treat yourself to a body scrub, a sports massage, or a facial at the onsite spa. In addition to a bar and a steam room, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool with sun loungers
  • Full breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Babysitting (surcharge), a computer station, and multilingual staff
  • A front-desk safe, massage treatment rooms, and a vending machine
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Free toiletries and hair dryers
  • Flat-screen TVs with satellite channels
  • Heating, daily housekeeping, and desks

Languages

English, French, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge

Things to do

  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking

More

  • 1 floor
  • 2 buildings
  • Banquet hall
  • Built in 1980
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Self parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from April to October
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Montmorency
Hôtel Montmorency Carcassonne
Montmorency Carcassonne
Montmorency Hotel Carcassonne
Hôtel Montmorency Hotel
Hôtel Montmorency Carcassonne
Hôtel Montmorency Hotel Carcassonne

Frequently asked questions

Does Hôtel Montmorency have a pool?

Yes, this property has an outdoor pool.

Is Hôtel Montmorency pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Hôtel Montmorency?

Self parking is available for EUR 15 per night.

What time is check-in at Hôtel Montmorency?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at Hôtel Montmorency?

Check-out is at 11 AM.

Where is Hôtel Montmorency located?

This family-friendly Carcassonne hotel is located near the airport, just steps from Château Comtal and Narbonnaise Gate. Historic Fortified City of Carcassonne and Le Musée de la Torture de Carcassone are also within 5 minutes. Carcassonne Station is 25 minutes by foot.

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Hôtel Montmorency Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 241 out of 536 reviews
Rating 8 - Good. 214 out of 536 reviews
Rating 6 - Okay. 57 out of 536 reviews
Rating 4 - Poor. 21 out of 536 reviews
Rating 2 - Terrible. 3 out of 536 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Paulo

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff is outstanding. In a very good location.
Stayed 1 night in May 2025

10/10 Excellent

Brady

Liked: Cleanliness, amenities, property conditions & facilities
It was a wonderful place with friendly staff and close proximity to the castle. The animals around the building made it even better as they were always friendly and excited to hang out. The bar had great drinks, snacks, and breakfast. We extended our stay because we enjoyed it so much!
Stayed 2 nights in May 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great communal areas, snazzy rooms, clean and comfortable. Superb location. Friendly staff. Good location. But should have been clear on Expedia's website and also when checking in that the car park would incur a charge.
Stayed 1 night in Jun 2025

8/10 Good

Kenneth

Room we had was very clean but the room in general was far too small, shower room too small, toilet room too small apart from that everything else was okay
Stayed 3 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Loved this hotel- perfect location, helpful friendly staff, clean, lovely gardens and pool and comfy bed. Bar snacks a bit disappointing but that was only downside.
Stayed 4 nights in Jun 2025

6/10 Okay

Myron

Liked: Cleanliness, amenities, property conditions & facilities
Facility was very nice & very close to castle. Only issue was the room was small & a bit garish (red)
Stayed 1 night in May 2025

8/10 Good

Marie-Cecile

Liked: Cleanliness, staff & service, property conditions & facilities
Adequate for our needs
Stayed 1 night in May 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. So clean. Nicely styled outdoor seating area and swimming pool. Very efficient and friendly staff. One young male member of staff gave a recommendation of a local cocktail served at the hotel. It was very good. He also helped with explaining about the tickets for a train journey I had booked. The red decor of the room we stayed in was a bit oppressive but it didn’t spoil our stay: minor gripe.
Stayed 3 nights in May 2025

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel looks very nice. I only stayed for one night so I can’t enjoy all the amenities.
Stayed 1 night in Feb 2025

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the helpful staff the location is fantastic.
Stayed 1 night in Sep 2024

10/10 Excellent

Clair

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 1 night in Jun 2024

6/10 Okay

Miguel

Liked: Amenities
Not suitable for seniors (high bathtubs, no air conditioner in early may, radiator/heater on and very difficult to turn off ((in the lower end of the radiator almost next to the floor)); during snow season is necessary to go to another street to sleep and then come back to the breakfast area the same way. The very French breakfast is not worth the money we paid for it (18€ per person). There is parking available in the property (15€ per night, but is very convenient. Since the hotel is close to the castle, the view is very nice. May be attractive for young couples and Europeans but not our style.
Stayed 1 night in Apr 2025

2/10 Terrible

Dave

Disliked: Amenities
The room we were first assigned had the wall paper starting to detach from the wall. They then moved us reluctantly to another room that was satisfactory. The first room should not be rented.
Stayed 1 night in Apr 2025

4/10 Poor

Diane

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was terrible. Old carpet and old room. It is a 2 stars not a 3 stars.
Stayed 1 night in Apr 2025

8/10 Good

Bibria

Liked: Cleanliness, staff & service, property conditions & facilities
Great to visit the medieval city by foot. Limited dining options if you don’t have a car.
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay for a visit to the wonderful city of Carcasonne. Convenient, safe parking on-site for 15 euros per night. Our bedroom was clean and comfortable, across the road from the main hotel reception but that wasn’t a problem. Lovely pool and pool area with sun beds, which we made use of.
Stayed 2 nights in Sep 2024

10/10 Excellent

Leila Sadat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just next to the old city, room spotless, staff very friendly and helpful, safe parking
Stayed 1 night in Aug 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel

Situated just a couple of minutes walk to the centre. The staff were excellent and very attentive. The outside space dares you to just sit, relax and unwind to soft music and a great cocktail menus.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gregory

Fantastic stay in March

We thoroughly enjoyed our stay at the hotel. The location is amazing in addition to the service and quality of the room. We will happily recommend the hotel to our friends. Thank you for a wonderful stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but clean rooms, great service. Awsome location
Stayed 1 night in Sep 2023

10/10 Excellent

Lam

Room is little small but the hotel is across from the Medieval castle
Stayed 1 night in May 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to walk up to the City.
Stayed 2 nights in Sep 2023

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
We love how close it was to the fortified city. It was so easy just to walk across the street to the gate. Rooms were clean (wallpaper a little outdated but no biggie). We tried the spa as well and enjoyed it. Front desk very helpful
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, right beside the walls of Carcassonne. Lush greenery surrounds the hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and incredible location… watching fireworks for bastille day from the hotel garden. We can’t wait to return again very soon
Stayed 2 nights in Jul 2023