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"We booked The Four Seasons for our honey moon and we loved it so much we are already planning our next stay! The views and pool area overlooking the Serengeti was a dream come true and the staff and service was a 10/10 ! A few individuals staff stood out by name I’d like to shout out for their amazing, friendly and knowledgeable service. Annie our transport safari guide one of only a few females was amazing we saw every animal on our list she would contact every other driver to find us the...

"Gorgeous location. Very clean and the best part was the friendly staff. Planning our next trip back."

"As of 03/15/26 Tanzania has been experiencing severe flooding. Unfortunately the hotel did not cancel my booking and I was charged over $400 for a hotel I did not stay at. THEY ARE SCAMMERS, BEWARE"

"Yes"

"This was our meeting place for a night (although we spent several night before) prior to a Nat Geo Great Migration Safari in Tanzania. The staff were friendly, helpful and all around best. The could not do enough for us. It was a delightful stay. "

"Clean and modern hotel. Beautiful facilities. Friendly and accommodating staff that is super helpful. Tasty restaurant with amazing breakfast. Aesthetic pool. Highly recommended."

"Friendly staff. Rooms clean and comfortable. Lovely grounds. Food very good. Really enjoyed my stay."

"An amazing lodge with the breathtaking views of the crater. Great rooms, practical location, and a swimming pool thats gonna make you speechless We can’t wait to get back to this unforgettable lodge "

"Great staff. I would not class this as a five star hotel. It is situated outside the city and I was the only guest. Electric kept going off but the staff were really kind. The spa was good but in Aruba you must have a doctor for the spa and the doctor at this spa was missing. Many services were not available because he was not there. "

"Internet is inefficient. OK for leisure travelers but tough on business use. Frequent municipal power failures requires better backup generators, and internet required constant re-entering of password. A better automatic reconnect feature is required"

"Everyone was AMAZING!"

"This was a splurge reservation at the end of our ten days in Tanzania. What a treat that was-especially after struggling with Internet and other “missing” items at other properties. Everything about the Neptune property was first rate from the furnishings to the food to the convenience and the staff. Yes, the price point was higher than we normally spend but truly if you get what you pay for, the price seems justified. At Neptune we received what we paid for and then some!"

"Chambre agréable, le jardin est fabuleux, très fleuri et arboré. Très grande piscine. Cuisine très bonne. Un personnel très agréable, toujours aux petits soins et avec le sourire. Un service de grande qualité cherchant toujours à nous satisfaire. Je recommande vivement."

"staff is great"

"Everything was exceptional except for your wireless internet connection "