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"The hotel was clean, amenities were wonderful including the private island beach, and the staff was amazingly friendly. "

"The rooms were clean and the staff was very good. The Wi-Fi was intermittent at best and leave a lot to be desired."

"Clean room, excellent, friendly staff in all areas— great food and drink"

"Great! But not enough activities "

"The area was easy, but reserved with Top Drive and had to wait about 30 minutes for their shuttle to arrive."

"Very good staff and good food wifi very good "

"Never informed of these amenities. "

"Absolutely beautiful clean hotel in the perfect location. Staff was super accommodating and friendly. Pools and beach was amazing. Highly recommend "

"My niece stayed at Joia in March 2026 and it did not disappoint. We were greeted with wash clothes to wipe our hands and was then given a yummy drink that had ginger in it. The lobby was beautiful. Kayla was warm and inviting when she checked us in. She told us, we were upgraded to a swim up room due to my Expedia status. The bellman was so nice that escorted us to our room. He explained all the room's features. The room was really high-tech. You didn't have to put out a sign that said you...

"Great location. Right on the beach. 3 onsite restaurants which are a little pricey but excellent food and service. Clean rooms and grounds and pools. Check in process is a little slow but the staff is extremely nice and accommodating. One warning, if you stay in building 7 on the even side of the building ( such as room numbers 7102, 7202, 7324, 7422, 7532, etc.) there is a restaurant/club next door to the resort that plays loud music until 1 or 2 AM. You are also within walking distance of...

"Older facility but kept spotless and all in excellent working order. Staff is the absolute gem of the resort- from the housekeeping, servers, bartenders, activities, bathroom asst. food prep you name it each and all with a smile and most delighted to be there. Room was spacious and very comfortable. Entertainment bonuses using both resorts as talent varies. All restaurants including Buffett and specialty were excellent. Did not go to casino- used concierge for excursion and transportation...

"BAthrooms should have some sort of venting system, hot and humid everything stayed damp. Expected better food, below standard's compared to other RIU properties i've stayed at. Staff for the most part was very friendly. Not sure why but had to ask for Wash Cloths everyday, they were not delivered when towels were exchanged. Pool was very nice and always clean but feel it closes to early. Beach was always clean with beautiful views. Construction started way too early 6:00 AM"

"Rooms are outdated. Bed was comfortable. Big rooms with full kitchen. Infinity pool was always fun. Best food I’ve ever had at an all inclusive."

" The property is beautiful Staff is very accommodating Restaurants very nice with good food Facilities are very clean Nothing not to like "

"Had a great experience"

"The Hilton was great once again. I’m 81 and they put us in the Main building rm 1305 it was fabulous, so nice easy for me to move around. The staff is the very best. "

"Tha staff was great and everyone was polite and inviting!"

"Very good!"

"The hotel was clean, attractive, staff friendly, great location on Eagle Beach. The pool is small so it is better suited to adults. "

"Kind of a perfect hotel experience. "