"Some of the staff members was amazing Front desk ladies was terrible ! I supposed to check in at 4pm I check in 5:25 pm it was seen in her room was not ready"

"Do NOT pick this property!! It is NOT on the beach, every all inclusive amenity is at the other resort across the street, other than a small tiki bar. Concierge and front desk close early and you have to go to other resort for any help with anything!! This place should be closed down!! Thr shuttles take so long to get you; it’s almost as if the other guests at their other “resort” are far more important. Guest experience was never there! We basically spent all of our vacation and the other...

"Overlooked the golf course it was beautiful"

"My family and I, along with some friends visited Aruba for a 2nd time and loved it. For our stay at Divi Phoenix, the resort is beautiful overall. However, I was disappointed with the constant beeping in my room my entire stay. Made it hard to sleep. No clue what it was but I reported it to the front desk and nothing was done. Also, the beds are very, very firm. The sofa bed, you can feel the springs but for kids, its okay for a quick stay. The location is great, the staff is friendly and we...