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"Beautiful property with amazing staff. Gladis, Christian, Alejo, and Jarule made our stay so much better"

"It was short staffed but overall good experience ."

"It was amazing, very clean, staff very friendly and helpful. The gym view is unreal. And it’s near by everything."

"This is my second time at barcelo and all in all it was a great trip. There are some things that do need to change because i can confirm a lot of the issues people have expressed on this page. Gonna start with the obvious positives and ill promise ill end it positive as well. Check in was super easy and the front desk lady was very pleasant. We ate at all four of restaurants seafood steak which was good, mexican which was outstanding, Italian was good and hibachi was very good. Breakfast was...

"Hotel Review I really wanted to give this hotel a 5-star review, but unfortunately, there were a few issues that I couldn’t overlook. The property is advertised as being on the beach, but that was not my experience. You actually have to go through a tunnel to access the beach, and the beach itself is quite rocky, which was disappointing. I was also surprised to discover an additional $375 charge on my account that I was unable to get an explanation for. I contacted the property as the...

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"Ocean view is not really ocean view. When I booked, a friend was there and showed me his "Partial Ocean View", so I paid to upgrad to "Ocean View". Upon arrival I had the same "Partial Ocean" view. I asked for the manager who dismissed me stating my view of the grounds with about 20% being ocean, is "Ocean View " and refused to change my room. Don't expect chair at the beach without paying for it. When you do, $90, it comes with 2 bottles of water and a food item, which turned out to be a...

"I have been going here almost yearly with my family since 2019. Next trip is already booked for January. The staff is great. I enjoy that there is dedicated plapas for the guest."

"For The beach dinner in the hotel, both food and the service were bad! Try to find another beach dinner place, there are quite a few nice ones on the island. Found a fly in the Starbucks drink. Yucky! Other services were pretty good."

"Roaches in room. Wrong room assigned. Staff was useless. Never Expedia or divi again."

"The location is perfect. You’re right across the street from beautiful Eagle beach. The room was very clean and modern. The bathrooms are supplied with Aruba Aloe shampoo, conditioner, body wash, hand soap, and body lotion. I am picky about beauty products and didn’t use any of my own shampoo, conditioner, or lotion. The staff is super friendly and helpful. Love the bartender at Horizons, and Passions on the Beach was a major highlight. My one issue is the pool closes early at 8:00 every night....