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"The staff and hospitality was excellent and very polite! I love my visitation here!"

"It was what I expected "

"Bar offered a great selection, lots of good options for meals, friendly staff, amazing Nordic spa, comfortable accommodations."

"We were locked outside at 11:30 pm for close to an hour. I had left the key card in the room. I was told if that happened there was going to be a night security person. He came for work when we were locked out and also couldn't get into the building. He was very nice and really tried every option but I had a child with me and a flight to catch. He was eventually able ro get a guest who could hear the pounding to let us in the lobby. He didn't know how to make us a key and wasn't able to get...

"The room was spacious, comfortable and tge staff were great, helpful and prompt."

"My room lights didn't work "

"The place was great!"

"Great place to stay. Staff was helpful and friendly. Onsite reindeer were nice to see while eating. Everything was kept clean. Breakfast was better than the average complimentary breakfast. Facilities were nice and there were some extras not normally found at places like that. Only minor issue was the room was a warmer than we like. The window in the room we stayed in opened but was difficult to close properly once the room cooled to our liking."

"The staff was friendly and helpful. The parking was a little difficult for older guests"

"Limited off season menu in restaurant could be improved- a breakfast menu one day then a buffet only the next. Staff was good about a room location request. We will return."

"The room was very comfortable. We will definitely stay here again."

"Staff is mostly non existent and Ice machines didn’t work. It’s way hot in there just open windows. Take paper plates if u wanna get their frozen pizzas but loved this place will recommend and staying again. Just bring ice and next time ima stay in historic wing "

"Everything was great for a quick trip"

"Very noisy hotel. Situated on a busy street, I had to change rooms because of the noise. My friend had to change rooms 3 times and was given a room each time on the same busy street. Would not stay there again. I would give the restaurant 5 stars, it was excellent."

"If you are going to Alaska and flying out to other areas, this is the place to stay. Although the place is a little old, it is kept in good shape and the staff is more than helpful and very friendly."

"I was treated rudely at Bruins just coming off the jet. All I wanted was a beer and a light dinner as it was late. The bartender was very short, unwelcoming, and rude! I will call his supervisor to complain now that I am checked out. The service I was recieving was the night of April 22."

"The only thing that I did not like was the barn style bathroom doors"

"Free coffee in the lobby would be nice "