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Chena Hot Springs Resort

2.5 star property
Hotel with free parking, steps from Chena Hot Springs

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Photo gallery for Chena Hot Springs Resort

Exterior
Forget-me-not Cabin (No Bathroom) | Free WiFi, bed sheets
Indoor pool, outdoor pool, open 7:00 AM to 11:30 PM, sun loungers
Sundeck
Point of interest

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

Family Suite

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Ceiling fan
2 bedrooms
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 6
  • 2 Twin Beds and 2 Queen Beds

View all photos for - Moose Lodge - 2 Queen Beds

- Moose Lodge - 2 Queen Beds | Free WiFi, bed sheets

- Moose Lodge - 2 Queen Beds

8.2 out of 10
Very good
(35 reviews)

Highlights

Heating
Flat-screen TV
Ceiling fan
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Satellite channels
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for - 2 double Bed

- 2 double Bed | Free WiFi, bed sheets

- 2 double Bed

7.4 out of 10
Good
(24 reviews)

Highlights

Heating
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Map
56.5 mile Chena Hot Springs Rd., Fairbanks, AK, 99712

What's nearby

  • Chena Hot Springs - 1 min walk - 0.2 km
  • Aurora Ice Museum - 3 min walk - 0.3 km
  • Angel Rocks Trailhead - 13 min drive - 17.5 km
  • Tors Trailhead - 27 min drive - 34.8 km

Getting around

  • Fairbanks Intl. Airport (FAI) - 98 min drive

Restaurants

  • ‪Chena Hot Springs Resort Restaurant - ‬2 min walk

About this property

Chena Hot Springs Resort

Hotel near Chena Hot Springs
Located close to Aurora Ice Museum, Chena Hot Springs Resort provides a terrace, a coffee shop/cafe, and a garden. Adventurous travelers may like the fishing, snowmobiling, and hiking/biking at this hotel. Treat yourself to spa services, such as a deep-tissue massage, reflexology, or aromatherapy. Enjoy onsite activities like snowshoeing and horseback riding. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a playground and laundry facilities.
Additional perks include:
  • An indoor pool and an outdoor pool, with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and an electric car charging station
  • A front-desk safe, smoke-free premises, and massage treatment rooms
Room features
All 80 rooms have amenities such as free WiFi.
Other amenities include:
  • Heating and ceiling fans
  • Hair dryers and shampoo
  • 40-inch flat-screen TVs with satellite channels
  • Coffee/tea makers and daily housekeeping

Languages

English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 11.50 to 41.95 for adults and USD 9.25 to 9.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Canoeing
  • Cross-country skiing
  • Fishing
  • Hiking/biking trails
  • Horseback riding/rentals
  • Indoor pool
  • Outdoor pool
  • Playground
  • Ski equipment rentals
  • Snowmobiling
  • Snowshoeing

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Ceiling fan
  • Heating

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 11.50 to 41.95 for adults, and USD 9.25 to 9.25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 11:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort
Chena Hot Springs Fairbanks
Chena Hot Springs
Chena Hot Springs Resort Hotel
Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort Hotel Fairbanks

Frequently asked questions

Does Chena Hot Springs Resort have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 7:00 AM–11:30 PM.

Is Chena Hot Springs Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chena Hot Springs Resort?

Self parking is free at this property.

What time is check-in at Chena Hot Springs Resort?

Check-in start time: 4 PM; Check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Chena Hot Springs Resort?

Check-out is at 11 AM.

Where is Chena Hot Springs Resort located?

Situated in the mountains, this hotel is steps from Chena Hot Springs and Aurora Ice Museum.

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Chena Hot Springs Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 319 out of 972 reviews
Rating 8 - Good. 300 out of 972 reviews
Rating 6 - Okay. 171 out of 972 reviews
Rating 4 - Poor. 117 out of 972 reviews
Rating 2 - Terrible. 65 out of 972 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Dawn

Liked: Property conditions & facilities
Very nice stay. Staff was friendly and aways accommodating.
Stayed 2 nights in Jun 2025

10/10 Excellent

laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish we could have spent 5 nights ( 1 was not enough) Highly recommend each and every amenity Restaurant was fabulous too
Stayed 1 night in Jun 2025

8/10 Good

Michael

Disliked: Amenities
Was a good experience. Plenty of tourist activities and points of interest. Rooms a little outdated and tiny shower. Good restaurant for dinner and breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great property, great food..hot springs are amazing
Stayed 7 nights in Mar 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gave it 4’s because it’s a little rustic. A lot of cool things to do and see. Worthwhile to stop in for a couple of days if you are in the area.
Stayed 2 nights in May 2025

6/10 Okay

Robin

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was okay. No elevator to 2nd floor. Service at restaurant slow.
Stayed 1 night in Jun 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our week at Chena Hot Springs. The Northern lights put on a fabulous display. The hot springs and the pool were wonderful. The food at the restaurant was delicious. We were treated well by the staff. A quick dog sled ride was fun. Highly recommend this adventure in the remote resort.
Stayed 4 nights in Feb 2025

10/10 Excellent

David

Great food and comfy rooms next to a Hot Springs with the ability to see the northern lights. What more could you want?
Stayed 4 nights in Mar 2025

6/10 Okay

Ken

Disliked: Staff & service
The only restaurant is at the resort. If you don't get seating early for dinner you will have to wait for a while. The host was not very freindly.
Stayed 4 nights in Mar 2025

4/10 Poor

Nanette

Disliked: Cleanliness, amenities, property conditions & facilities
The only reason that I didn't give it zero stars was that the food was wonderful and delicious and the front desk staff and restaurant staff provided great customer service. I would avoid going to this area. It's a day trip for locals and didn't seem like a lot of people stayed overnight. Ice museum was not worth the tour. The hot springs didn't smell clean (not the sulfur from the springs). We stayed in one of the off buildings, which was outdated. The shower was either scalding or freezing. The room was OK clean. TV didn't work. The staff was great but the buildings need a complete overhaul.
Stayed 1 night in May 2025

10/10 Excellent

Anna

Liked: Cleanliness, property conditions & facilities
The property is absolutely beautiful and staff is great and friendly.
Stayed 4 nights in Dec 2024

6/10 Okay

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was ok for other individuals but for people with disabilities it was a nightmare. It’s not set up very good for disabilities people put on 2 floor no elevators or ramps
Stayed 3 nights in May 2025

8/10 Good

patrick

Liked: Staff & service, amenities
This was a great escape with loads of outdoor activities. However, there weren't enough food/dining options to keep up with demand. Best to dine at nonpeak hours if you want to eat in the restaurant. The staff really work hard so kudos to them.
Stayed 3 nights in Mar 2025

8/10 Good

Jason

Liked: Staff & service
the room is too old, maybe need renovation
Stayed 1 night in Apr 2025

10/10 Excellent

Zhengjie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing accommodations restaurant was so amazing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joleen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and encouraging jn trying new things like snowmobiling. Beautiful grounds in the winter, hot springs felt so good after playing in the cold. Room temps varied due to geothermal energy.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place so many things offered at location!
Stayed 3 nights in Sep 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect Alaskan getaway!
Stayed 6 nights in Nov 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and visit. The hot springs were wonderful. Friendly staff and all worked well.
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hot Springs was wonderful!
Stayed 1 night in Jul 2024

6/10 Okay

Ashley

Liked: Staff & service
The water smells lile sulfur because of hot springs, food and staff our great, rooms are average needs update but it has a more vintage type cabin vibe. The ice museum and hot springs was great
Stayed 2 nights in Dec 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with lots of activities and the hot pools are really nice
Stayed 1 night in Jul 2024

6/10 Okay

Tokie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The heater in room wasn’t working. The water smelled bad.
Stayed 3 nights in Feb 2025

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Hot Springs! Everyone there was so nice and helpful. My Mother is in a wheel chair so they put us as close to all the activities as possible.
Stayed 2 nights in Nov 2024