Exceptional guest service characterizes every 5-star hotel in Wainwright. From the moment you enter the lobby, staff cater to your every need, whether offering luggage assistance and storage or providing in-room beauty treatments. In addition, hotels must offer superior conveniences to be considered for a 5-star rating. These can include luxury baths, on-site spa facilities, swimming pools, gastronomic kitchens and knowledgeable concierge.