"We loved the Tick Tock Cafe with a view of Madison Square Garden. The hotel is old, but in good shape. I didn't enjoy the bathrooms since it was a bit outdated. Our room was very tiny for a queen room. You open the door and you will hit the bed. But, we were only there to sleep, so it was fine. You have to unpack because there is no space to have your suitcases open, unless you only have 1. Overall, it was fine. I would try to get a larger room if you want more space. A queen room is too small...

"Best location and best view. The service is also great and there is an amazing rooftop."

"Had to ask for coffee maker. No refrigerator. Maintenance was very good. Room comfortable. No breakfast voucher like in the past."

"Terrible. I expected so much better for the price. Location was great, but that's where the positives end. Staff for check in was incredibly rude. Kept stopping check in with me to assist other travelers. Then got to the room and it was stifling. Called the front desk who said they would send someone to work on it, but the AC never actually cooled the room. Also, the shower was a safety hazard. Very slippery. I actually fell and hurt my hip. Made it painful to walk for the rest of the trip. I'm...

"Beautiful property, excellent location for our needs and the staff were super friendly and helpful. First class hotel at its finest. Lovely courtyard to relax and eat some lunch."

"Kosher cafe at the lobby. Serafina conveniently downstairs. Excellent restaurants nearby."

"Property was conveniently located to Times Square, subway, etc. but property/room was simply adequate. Furnishings were badly in need of refurbishing or replacement. Room had only one light which was the main overhead light. There was a very weak bedside lamp that was barely hanging on to the fixture. Dresser and desk were pretty scarred and banged up. The black out blinds behind the window sheers had no mechanism for raising and lowering so they hand to be rolled up by hand and rested on...

"The buffet was exceptional and far superior to what is generally included."