البحث عن فنادق في شابل هيل من SAR 249

"There were roaches in my room. They changed me to an upper floor and upgraded my room but there were still roaches. Did not like the hotel but the staff was very nice and professional."

"Can hear cars on the road, lobby smells bad."

"Great property. Excellent staff!"

"Breakfast had a good variety. Staff was friendly. Nice overall. "

"Always the best place to stay while in CH!"

"Clean room and overall very nice place "

"Very clean. The bed was ok, but not great. The big disappointment was the noise form the adjacent room. The neighbor had their TV up very loud on an off until 2:30 am (So loud that I could still hear it through earplugs). I tried to call the front desk to have them ask the occupants to turn it down, however, the front desk phone was unattended at 2:00am when I called. I was under the impression that night managers are meant to be available during the early morning hours. I would also...

"Club room was worth it"

"Clean room. Location was great. Staff was excellent."

"Ok"

"Loved this hotel! Right on Franklin and love the decor and comfort of the room."

"Room was not cleaned during our stay. On Saturday I mentioned this to the staff at the desk and they ASSURED me the room would be cleaned. Nothing done. For the price I paid per night, close to $1000 I should expect better. Not acceptable! Especially for a room a I paid for in advance almost 1 YEAR AGO IN FULL. Refund due accordingly!! Please review!"

"Good sized rooms and pet-friendly!"

"Great location, Clean rooms"

"Hotel was very clean and inviting. Staff was courteous and friendly. The hotel seems to have more staff than is needed in my opinion, but that is their call."

"We were booked for a 3 night stay. On 1 of the 3 nights our room was not cleaned. I went to the front desk to get clean towels and specifically asked that housekeeping clean our room the next day. The next morning, we saw housekeeping outside the room next to ours andI asked the girl if we were to have our room cleaned. She told me that she would be there in 10 minutes. An hour and a half later, when we checked the hallway, she had skipped our room entirely and I had to ask again to have it...

"Breakfast had spoiled milk"

"Property was beautiful! The room was really clean and well maintained. Even though staff is not on site the communication was top notch! They responded quickly and made sure we had everything that we needed. This was one of the easiest check in processes I’ve had at a hotel. The only thing I suggest is that you provide a Starbucks coffee machine near the vending and snacks (since I’m a coffee head lol!) I believe that would be a nice touch. I definitely be back to stay!"

"Good room"