ابحث عن فنادق بالقرب من شارع فرانكلين، في رالي من SAR 381

"Beautiful, cozy and clean hotel. Highly recommended"

"The first room that we got was a suite so there was a couch in the room, upon entering the room it felt off. Maybe like there was furniture missing. The furniture wasn't in the proper place, lined up with the artwork, it looked funny. But also there was a rip in the couch and it was stained. One of the curtains was broken, the lamp shade was broken. We had a wonderful stay here last year but this year it felt a little gross. I am not sure if management changed or anything, I am just surprised by...

"Took 30 minutes and two requests for my ID from different staff to check in on a slow Tuesday afternoon. A staff member just said, “no” when i asked if she knew where i could get a bandaid. Overall, impression of staff was not especially competent or welcoming."

"Excellent staff!"

"The room was clean and well stocked with essentials. Staff at check in and check out were extremely helpful and personable. Upon check in we asked for supper recommendations and staff was eager to assist. The hotel is in a nice location and easily accessible to UNC hospital."

"Five stars"

"Great staff"

"Nice property, close to restaurants and stores, and had fun activities in the lobby like foosball and karoke."

"Clean and great customer service"

"Great place, newly renovated"

"Needs updated charging stations in each room"

"Friendly staff, comfy room and clean. Quiet room."

"Maintenance needs improvement. Lights needed to be replaced in our room, the fan was not working and the stopper in the sink needed to be fixed. For what we paid, these items should have been done before we arrived. The cleaning staff should check all items in the room before leaving and making ready for the next customer. The hotel did move us to another room which we appreciated, but inconvenient as we had to pack all items up again after unloading."

"The only thing I did not like was my office chair in the room. It was broken and made it hard to work. The room walls were pretty thin so I could hear the kids upstairs jumping off furniture. Lastly my refrigerator was loud which made it hard to sleep sometimes."

"Consistently good"

"Welcoming, comfortable and clean. Will be back."

"We were from out of town didn’t arrive to the hotel until Tuesday morning. On Friday morning I received a call from the Gm Kim telling me she was putting my family out due to the smell of smoke in the room that’s been coming from the second floor since Monday. I assured her we didnt smoke in the room that wasn’t our floor and we didn’t arrive until Tuesday. The way this women was speaking to me as a customer was disrespectful and uncalled for and If that was the case why are you waiting until...

"Arrived at property and welcomed by friendly staff. Room was clean and stay was great"

"Very clean"