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"Excellent location, lovely and clean with friendly staff. Hotel does need modernisation"

"Parking was a bit difficult due to the hills, however everything else was perfect. Friendly staff, close to high street and beach, perfect location for any Gavin and Stacey fans as close to all the hot spots. "

"The room was clean and the toiletries were easily accessible and lovely to use. There was a good choice for breakfast. Staff were very friendly but slow to clear the used plates and cutlery. The bar was very busy and quite noisy but good choice of beverages "

"Staff was wonderful. The hotel is dated and tired. The floors needed new carpet and regrouping in our room. Housekeeping was just meh. Food was great. Location is great and I did like the apartment feel of home. The pool/spa/gym is outstanding."

"Exactly stay "

"Clean, spacious room. Great breakfast. Spa was great. "

"Good location"

"Friendly and helpful staff. Incredible location, especially for the nightlife. Very clean rooms. "

"I’m not an expert on what qualifies as a 4-star hotel, but naturally I can only compare this stay to other 4-star hotels I’ve experienced. Based on that, this felt closer to a 3-star. I booked an executive twin room for three people, and the space felt quite small. The bed, which I expected to feel more like a larger double, seemed smaller than anticipated. In comparison to another 4-star hotel I’ve stayed at, where I only booked a standard double, the room there felt really big. That was disappointing. The coffee selection was also limited. I would have expected more variety, such as both regular and decaf options. The coffee was too strong for my taste, although I appreciate that’s a personal preference. The biggest disappointment, however, was the shower. I would expect a powerful shower in a 4-star hotel, but this one felt weaker than a standard shower at home. Even many 3-star hotels offer a proper power shower, which made this even more disappointing. While there was a bath available, I personally prefer using a shower, so this was a significant downside for me. On a positive note, I appreciated the availability of two medium-sized water bottles and that it was easy to access ice. I understand I could have raised the shower issue during my stay, but I find it uncomfortable to complain at the time. Overall, while there were some positives, the experience didn’t quite meet my expectations for a 4-star hotel."