Located in Butetown, a neighborhood in Cardiff, Quayside by Urban Space is in the entertainment district and near a train station. Techniquest and Wales Millennium Centre are cultural highlights, and travelers looking to shop may want to visit Mermaid Quay and St. David's. Looking to enjoy an event or a game? See what's going on at Utilita Arena Cardiff or Principality Stadium. Visit our Cardiff travel guide
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Quayside by Urban Space?
Check-out is at 11:00 AM.
Where is Quayside by Urban Space located?
Located in Butetown, this apartment building is within 1 mi (2 km) of Cardiff Bay and Utilita Arena Cardiff. Principality Stadium is 1.4 mi (2.2 km) away. Cardiff Bay Station is only a 4-minute walk and Cardiff Central Station is 23 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Quayside by Urban Space Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The location off the high street
Made it accessible to the local attractions and amenities.
Car parking was somewhat little walk and the GPS actually directs you into BBC orchestra Entrance which totally threw me off.
But once I figured the out the system for car parking.. Everything else was smooth..
With Supermarkets downstairs, the balcony was perfect for Sunrise and walk to the Bay and surrounding restaurants made it a nice and tranquil place.
Would definitely stay there again!
When i visit Cardiff this is the only place i stay...I have never been disappointed with what these apts offer...spotless, well equipped ..its like home from home..quiet area and plenty of lovely restaurants and bars on your door step. Only 5 mins walk to bus stop which takes you into Cardiff city.....
Stayed 4 nights in Mar 2026
Verified review
10/10 Excellent
Diane
20 June 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely apartment in a great location. Would definitely stay again.
Stayed 2 nights in Jun 2024
Verified review
10/10 Excellent
alan
5 September 2024
Liked: Cleanliness, amenities, room comfort, communication
A very enjoyable stay in a nice spacious apartment with easy access to all amenities and walking distance to Cardiff City centre
Stayed 6 nights in Aug 2024
Verified review
8/10 Good
Hendrik
4 February 2024
Liked: Cleanliness, property conditions & facilities, communication
I had an excellent 4 night stay here. A well-equipped apartment, very quiet (important to me) and convenient. The employees were very helpful also.
If I had to mention one thing, only small and not a complaint as such, but please provide a washing-up bowl or plug for the sink. If someone doesn't have enough washing up to do to use the dishwasher, how are you supposed to wash up?
Thank you.
Highly recommended.
Stayed 4 nights in Mar 2026
Verified review
8/10 Good
Michael
7 February 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Proximity to dining
Stayed 2 nights in Feb 2024
Verified review
10/10 Excellent
Jacob
26 July 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious, clean and had everything we needed for 3 nights. No complaints.
Stayed 3 nights in Jul 2024
Verified review
10/10 Excellent
Verified traveler
22 April 2024
Liked: Cleanliness, room comfort, communication
Beautifully clean and spacious and surprisingly quiet given the location. 100% recommend
Stayed 2 nights in Apr 2024
Verified review
10/10 Excellent
Jill
11 April 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved the place! It was spacious and comfortable. Just a few wish list items: smart tv, extra trash bags, lighting over mirrors in bathroom, cloths drying rack was broken. We will definitely be coming back!
Stayed 11 nights in Mar 2025
Verified review
8/10 Good
Gerald
27 June 2024
Liked: Cleanliness, room comfort, communication
Great position
Brilliant position. Good studio appartment.
Stayed 3 nights in Jun 2024
Verified review
8/10 Good
colin
30 December 2024
Liked: Property conditions & facilities, communication
Was a lovely enjoyable stay , place was spacious more than adequate and clean .
The only disappointment we had was the very strong smell of smoke and weed in the corridors outside level two .
The location of the apartments was superb and definitely be booking very soon Thankyou for a lovely stay
Stayed 5 nights in Dec 2024
Verified review
8/10 Good
Chamath
29 April 2024
Liked: Cleanliness, room comfort
It was a good place. Close to every key facilities. It was a great stay.
Only thing was i was not very clear with the parking instructions. Otherwise it is good
Stayed 5 nights in Apr 2024
Verified review
10/10 Excellent
Sharon
21 January 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Second time staying here and will book here again if staying in Cardiff Bay. Comfy and clean. Everything you need is in the apartment. Sainsbury’s next door which is really handy, a minutes walk to all the bars and restaurants. There is also a bus stop under a minutes walk which takes you right into Cardiff Centre
Stayed 3 nights in Jan 2024
Verified review
6/10 Okay
Tracey
11 August 2024
Disliked: Cleanliness, communication
Great location. General lack of communication- only replies to emails were after our arrival. The tv could do to be mounted higher up but overall a good little place to stay. I would stay again. Thank you
Stayed 2 nights in Aug 2024
Verified review
8/10 Good
Angela
24 November 2024
Liked: Cleanliness, property conditions & facilities, communication
Very roomy flat , clean and tidy with all the amenities you would wish for. Good location with car park nearby and plethora of restaurants nearby. Make sure you ask for car park discount card. On the downside three seater settee for four person accommodation, dripping tap in hall bathroom . But on the whole really good place and would stay there again.
Stayed 2 nights in Nov 2024
Verified review
10/10 Excellent
Hazel
29 August 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
I cannot rate this property highly enough.Apartment was spacious clean and exceeded my expectations. Fully equiped kitchen fridge/freezer oven /hob microwave, washing mch/dryer and dishwasher....what more could you need. I would definitely recommend this apartment and hope to return soon.
Stayed 4 nights in Aug 2023
Verified review
6/10 Okay
Michael
17 November 2024
Liked: Room comfort
Disliked: Cleanliness
Nice flat but a little dirty
Nice flat but wasn’t that clean, ring marks in kitchen and shower was moldy and corners of room dusty. Living room window was also broken so couldn’t close it.
Very comfy bed though
Stayed 2 nights in Nov 2024
Verified review
6/10 Okay
Adam
15 November 2023
Disliked: Cleanliness
Did the job for a lads trip
Basic apartment, but you get what you pay for. Beds were comfy and clean towels provided. 20 min walk to the city center.
Mold in the shower in the en-suite.
Some renovations going on a the moment so all the floor is covered in plastic. A very rude awakening on our last day when we had drilling right outside our room at 0830, zero consideration for guests staying. Lots of noise from other guests in the evenings.
Stayed 3 nights in Nov 2023
Verified review
4/10 Poor
Frank
20 August 2023
Liked: Communication
Disliked: Cleanliness, room comfort
Great location
The apartment was in the perfect location with a fast charger outside the door and discounted parking nearby. However the apartment could do with a good clean and checking before renting. There was only a very rusty frying pan, no trays for the oven, only1 fork between the two of us and the tv didn’t work. The person on the phone was excellent and did her best to rectify the faults all except the tv which couldn’t be fixed until Monday. Not her fault. We cut our stay short and left on Saturday morning a day early. We were very disappointed.
Stayed 3 nights in Aug 2023
Verified review
6/10 Okay
Yasir
7 September 2024
Apartment are ok but not in the best shape. Some windows wouldn’t close proper. When very hot there were no fans and no possibility of having ones brought.
Area around is very nice but lots of noise as one of the restaurants plays music many hours a day. Also my location wasn’t great as there was a garbage container just below my balcony which meant I couldn’t open windows too often as flies would come in.
Overall the apartment was nicely located but I would recommend a hotel.
Stayed 10 nights in Jul 2024
Verified review
6/10 Okay
RJ
18 January 2024
Liked: Cleanliness, room comfort
Disliked: Communication
Bad property management !
Didn’t receive an email about access to the flat . Tried to call several times, no one answered or bothered to call back . Dismal customer service !
Stayed 3 nights in Jan 2024
Verified review
6/10 Okay
Verified traveler
12 August 2024
Disliked: Cleanliness, room comfort
Ok but wouldn’t stay again.
Good points - it’s a good location. We felt safe and it was local to Cardiff bay. Car park isn’t too far away and it was £6 a day after using coupons given to us. Free Wi-Fi. Working tv.
Bad points - strong smell of cannabis coming from next door so we couldn’t enjoy the balcony/having doors open as much as we wanted to, condition of property was quite poor… property has a damaged en-suite door, kitchen floor needs replacing as it’s a trip hazard, several doors bump into a light/lampshade so this needs removing, cleanliness could have been a lot better… sofa cushions stink of cigarette smoke, curtains are so dirty/stained, toilet seat in en-suite was so dirty/stained . It was very hot in the apartment with just a tiny fan available so more fans/air con needed for summer and more towels needed.
Stayed 3 nights in Aug 2024
Verified review
8/10 Good
Louise
31 August 2023
Liked: Cleanliness, room comfort
Great location - if you can find it!
Great, clean apartment in a fab location down on the quay. About 25 mins walk into Cardiff centre. We had apartment 7, with a view of the Millennium Centre and down towards the quay. The difficulty with being on this side of the building was the 6am deliveries to the Sainsbury’s Local below. Don’t expect a lie in!
Finding the apartment was a trial and not what we needed after 4 hours on trains. Despite what looked like good instructions we spent 20 mins in the area and had to make a call to get extra info. Once you know it’s above the Sainsbury’s it’s simple to find, but the postcode covers a big area and the spot in the map linked in instructions shows the building on the wrong side of the road.
While clean, the space needs some good maintenance. The loo flush was unreliable, bedroom door handles not working and chain not attached to the plug meant using a knife to let the water out. The windows don’t shut properly either, making it draughty.
Despite the issues, this was a great spot for a family city break. We loved the dining options at Mermaid Quay and the space to relax after a day of sight-seeing. Sorting better location instructions - a What3Words would nail it - would have got us off on a better footing!