Find hotels in Cancun South from SAR 104

"Great place! Going next December "

"We had a villa room on the ground floor. Both, my wife and I loved the resort. Staff, food, location and pools were great. The service around the pools were exceptional. I would highly recommend this property. "

"Adults only section wasn’t even operable. Food was mediocre at the very best. Room service is $10-12 per order which is strange for an all inclusive. A small resort fee was due at time of check in, roughly $25 for 5 nights. Pool was super cold. Kids everywhere. "

"Wonderful place!! Enjoyed every minute!!"

"Personal is not to friendly food not to much variety "

"Our stay at emporio was the worst thing I have experienced I travel a lot and wanted to give them a chance and it went terribly when room was cleaned towels wouldnt be replaced with clean ones it was a struggle to have a towel that was clean and it would be an issue asking the staff cause they had a terrible attitude felt like asking was a bother when it’s there job this resort had 3 jacuzzis and not a single one was hot they felt like normal pools we would ask staff to see if they can’t make it hotter or what’s wrong and they would avoid it and never come back pillows in room had black spots and our ac, hot water for shower and refrigerator did not work they said they fixed it but looked and felt the same also the resort was under a lot of renovation that they never mentioned so we were limited in certain areas there was also little bugs in the shower and in our room water would leak from the side when we would shower we asked the receptionist upfront if we could switch rooms and she said that would be an extra $95 a night after telling her everything that’s wrong with the room our beach was full of it i understand it’s high season but we visited other beaches near by and they were cleaned up "

"Excellent "

"The rooms were always cleaned every day. Sometimes they would come twice a day if they could. The staff at the hotel and outside were very sweet and helpful! Loved that the beach was right there and all the amenities they had to offer! Would definitely visit again! "

"Staff was extremely hospitable and went out of their way to make our vacation special. Booking trips off the resort was easy and ALL the food we had was excellent! Would stay here again, definitely liked having the heated pool in the excellence club. "