"AC in rooms work but not much control it’s very regulated. No microwave. And shower to bathtub. New nice big rooms"

"The staff was friendly and breakfast was terrific. The rooms are comfortable and clean. My only complaint is that the indoor pool was suppose to be heated. Usually, the room an indoor pool is in would be warm, but it was cold so I dont know if that is impacting the pool's temperature. Everything else was good, but the pool would have been a nice."

"The listing said it was in Alsip. I clicked on the directions on Expedia and it took me to a completely different hotel that is now a baymont and I booked at a comfort inn. The actual booking is 45 minutes from the listing, in North Aurora. It is nowhere near the concert venue. My son and I had to drive an hour at midnight to get to the property. I would NEVER have booked this property based on the correct location. I absolutely deserve a refund, the listing is false."

"We checked in around 3pm money was immediately taken out from my account . We stayed for 1 night immediately we checked out in the morning we received another notification money was taken out again we quickly went to the reception and showed proof of payment charged X2 $450 they were not helpful instead they informed us to call the bank which we did. The bank confirmed that the Hotel took payment X2 they have to refund our money or we should file a dispute. Waited 1 week no payment came we...

"Goodbye"

"Overall, we had a pleasant stay."

"The good: very reasonable price, we felt safe enough, it was convenient to Midway Airport (15 minutes by car, straight up Cicero), and there are lots of food options nearby. The bad: the room was full of dark hairs, long and short, all over (our family is all blond, no chance it was us). The chairs had long strips of fabric hanging from them. The bathroom door was dirty and didn't close. Even the door key they handed us was dirty. The room next door started a party at 9pm. At 5am someone...

"The hotel was great for the money...The rooms was great...One of the male staff was rude. The whirlpool had to much chlorine it was blinding.The continental breakfast was very nice.. So it was a great hotel for the money"