"Hassle free and clear instructions on checking in."

"Check in was straight forward, and we were shown to our room. Room was clean and ready for us. After showering and getting changed , we went to the bar for a beer. Good choice of beers , and the bar staff were very friendly. Enjoyed our food there too. Breakfast was lovely , and we left feeling refreshed and well fed. We were walking the Sandstone Trail , so it was an ideal stop over for us. Highly recommended "

"The room/apartment was basically a bedsit in a HMO in an unsafe, dangerous area of the city. Immediately above a dodgy takeaway. Mouldy shower, kids stickers all over the furniture, outdated and not remotely like the pictures. The photos in the listing are not for this property which should be made explicitly clear. The door for the bedsit had a 1inch gap underneath and we did not feel safe leaving our valuables in there whilst we went out. All sorts of unsavoury people hanging around the ...

"Left a message cancelling my room on the afternoon of my booking. I tried calling and they didn't answer the phone as they also didn't to Hotels.com. Had to book another hotel at very late notice which was more expensive. "

"This was a great stay. A beautiful heritage property. Felicia and her Paul were fantastic hosts. We stayed with our son his wife and their 22 month old toddler. They could not have made us more welcome. Felicia was very accommodating about breakfast and other things as our son was running the Cheshire held marathon. The breakfasts were all delicious. Highly recommend this as a place to stay."

"Stayed two nights - good size room, clean and comfortable. Good breakfast, friendly hosts, good location with pubs and places to eat a few minutes walk away. Easy to get into Chester from here. Excellent."

"Home from Home. Ideal for me. Breakfast spot on. Definitely going back when time allows. Thanks for looking after me. "

"Room and bathroom were very clean. The only difficulty was communication on how to get into the building which required a code. "