"Good room"

"اعجبني كل شي ما عدا عند طلب اخد يتكلم اللغه العربيه تم الرفض مع الاصرار تم احضار المسوول العربي "

"Yes "

"مكان راحة واستجمام وقضاء عطلات وعائلي اتردد عليه مع عائلتي لأكثر من 15 سنة ، تتوفر فيه كل وسائل الراحة وكل مايلزم النزلاء ، كافيهات ، مطاعم ، بنك ، مكتب طيران ، صالون ، مسابح عالمية واولومبية ، صالات رياضة مكيفة متطورة جداً ، اكواتش ، تنس ، كرة قدم ، مسجد ، جلسات مريحة بحديقة داخلية ، استمتع في هذا الفندق الرائع ذو الخمسة نجوم ومطعم البثنة تجربة لا تُنسى ، للعلم ، يمكنك استخدام بطاقة حماة الوطن للحجز وللمطاعم ."

"ممتاز"

"Good "

"Arrived to find hotel had technical issues and we were re-routed to their sister hotel .. on the face of it not a big problem however we were travelling on a tight schedule and missed our concert that we had booked for that evening , the hotel looked after us well and a refund gratefully received, very honourable..... "

"Staff were friendly at all places from reception to restaurant staff at breakfast to cleaning ladies - all excellent the tech staff were so attentive- i had small issue with connection in my room - they were at room in 5 mins and fixed it Room (Suite) was spacious - lots of room Breakfast was great- staff were so friendly there too "