"I would not recommend staying at this hotel. While the location is excellent and the lobby creates a positive first impression, the guest rooms are in very poor condition.
Our room was not clean upon arrival and had a noticeable odor. There were mystery stains on multiple surfaces, holes in the walls and flooring, stained and damaged curtains, and an unattractive view. I don't mind a small New York City hotel room, but I do expect it to be clean and well maintained.
The bathroom was...
"I would not recommend staying at this hotel. While the location is excellent and the lobby creates a positive first impression, the guest rooms are in very poor condition.
Our room was not clean upon arrival and had a noticeable odor. There were mystery stains on multiple surfaces, holes in the walls and flooring, stained and damaged curtains, and an unattractive view. I don't mind a small New York City hotel room, but I do expect it to be clean and well maintained.
The bathroom was...
"I was very disappointed with my stay at this hotel. The room was much smaller than expected, making it uncomfortable for a longer stay. In addition, the housekeeping service was below standard. The staff seemed to focus only on cleaning the bathroom, while the rest of the room was often left untouched and not properly cleaned.
Overall, the room size and poor housekeeping significantly affected my experience, and I do not feel that the hotel met the standards I expected."
"I was very disappointed with my stay at this hotel. The room was much smaller than expected, making it uncomfortable for a longer stay. In addition, the housekeeping service was below standard. The staff seemed to focus only on cleaning the bathroom, while the rest of the room was often left untouched and not properly cleaned.
Overall, the room size and poor housekeeping significantly affected my experience, and I do not feel that the hotel met the standards I expected."
"The location was perfect. It's a clean hotel. You have to add breakfast to your reservation; otherwise, you can't request it. Breakfast isn't a buffet; they give you a few options. The room has a refrigerator. The problem was that they charged me $500, claiming they detected smoke in the room. Nobody smoked in the room. I called for over two weeks to dispute the charge. They answered a month later, saying they would contact me, but nobody did. Be careful!"
"The location was perfect. It's a clean hotel. You have to add breakfast to your reservation; otherwise, you can't request it. Breakfast isn't a buffet; they give you a few options. The room has a refrigerator. The problem was that they charged me $500, claiming they detected smoke in the room. Nobody smoked in the room. I called for over two weeks to dispute the charge. They answered a month later, saying they would contact me, but nobody did. Be careful!"
"Rooms were small but clean and well maintained. Out of 3 lifts, 2 were really small but not the end of the world. Location is prime and I love my stay. I would recommend this hotel."
"Rooms were small but clean and well maintained. Out of 3 lifts, 2 were really small but not the end of the world. Location is prime and I love my stay. I would recommend this hotel."
"Park Central Hotel is great if you need to be in that location. New York has so much to offer wherever you are. I had stayed at a nearby property in February and wanted to try something different, and I'd probably go back to that hotel as the rooms were substantially much much larger."
"Park Central Hotel is great if you need to be in that location. New York has so much to offer wherever you are. I had stayed at a nearby property in February and wanted to try something different, and I'd probably go back to that hotel as the rooms were substantially much much larger."
"Got a corner room and thought I would be able to see out 2 sides but there was only a window on 1 side.
Room was very clean and bed was very comfortable. Staff was very friendly and helpful. Excellent location"
"Got a corner room and thought I would be able to see out 2 sides but there was only a window on 1 side.
Room was very clean and bed was very comfortable. Staff was very friendly and helpful. Excellent location"
"My family and I visited from out of state, when arriving at 1pm we were advised our room was not ready, or no problem check in is at 4pm. Around 3pm, I got back to see if the room is ready; the room was still not ready. Ok I’ll just wait until 4 and hopefully the room is ready. Well here we are at 4:05pm and my Executive Suite is still NOT READY!!??!! We were advised that they would check with housekeeping to see what the hold up was because they didn’t want to change my room???!!! The agent...
"My family and I visited from out of state, when arriving at 1pm we were advised our room was not ready, or no problem check in is at 4pm. Around 3pm, I got back to see if the room is ready; the room was still not ready. Ok I’ll just wait until 4 and hopefully the room is ready. Well here we are at 4:05pm and my Executive Suite is still NOT READY!!??!! We were advised that they would check with housekeeping to see what the hold up was because they didn’t want to change my room???!!! The agent...
"The room was a bit of an old smoke smell. Not sure if it was because it was old and the smell was from the old carpet or something else. The towels had stains on them. The staff was nice."
"The room was a bit of an old smoke smell. Not sure if it was because it was old and the smell was from the old carpet or something else. The towels had stains on them. The staff was nice."
"Unfortunately, this was one of the most disappointing hotel stays we’ve had.
We booked two rooms, but from the moment we arrived there were constant issues: one room was missing the advertised sofa bed, there was no complimentary water despite being told it would be provided, no slippers, an empty shower gel dispenser, a broken bedside lamp, a wardrobe door that wouldn’t close properly, and one of the showers wasn’t working. When I reported the shower, I was told nobody was available to fix it...
"Unfortunately, this was one of the most disappointing hotel stays we’ve had.
We booked two rooms, but from the moment we arrived there were constant issues: one room was missing the advertised sofa bed, there was no complimentary water despite being told it would be provided, no slippers, an empty shower gel dispenser, a broken bedside lamp, a wardrobe door that wouldn’t close properly, and one of the showers wasn’t working. When I reported the shower, I was told nobody was available to fix it...
"Overall the hotel is cute and in a great location. First night our room was close to 80 degrees, we got moved the next morning. It was better but still fought with the thermostat the whole time. The room was definitely cooler during the day. Every single night from 9pm to between 1 & 3 am the music and screaming starts. When I mentioned it to the young gentleman at check out he acted like he had no idea what music or where it could be coming from. So, don’t stay here if you like to sleep at...
"Overall the hotel is cute and in a great location. First night our room was close to 80 degrees, we got moved the next morning. It was better but still fought with the thermostat the whole time. The room was definitely cooler during the day. Every single night from 9pm to between 1 & 3 am the music and screaming starts. When I mentioned it to the young gentleman at check out he acted like he had no idea what music or where it could be coming from. So, don’t stay here if you like to sleep at...
"Stayed at the towers, room was comfortable and staff was helpful. Blinds weren’t working when I tried to close and after it was fixed the shades wouldn’t open. So it was hard to enjoy the view from the 51st floor"
"Stayed at the towers, room was comfortable and staff was helpful. Blinds weren’t working when I tried to close and after it was fixed the shades wouldn’t open. So it was hard to enjoy the view from the 51st floor"