"the room smelled like marijuana and cigarettes at initial arrival. I was in the 2nd bldg. and not able to get fresh coffee in the morning. overall, our stay was well worth it."
"The room smelled awful. It said it was nonsmoking but had a strong smell of cigarettes. Overall the room was outdated and just served as a place to sleep. I won’t stay there again."
"Very disappointing experience. When we arrived, the room smelled terrible. Within a few minutes, we realized the carpet was completely wet because something was leaking or soaking it, although we could not determine where it was coming from. The smell combined with the wet carpet made the room impossible to stay in.
We had booked two nights. The hotel was able to move us to another room for the first night, but for the second night they were completely sold out and could not accommodate us....
"Staff is non-existent. I did see some people cleaning rooms.
Self check-in and self-check-out. I was told it would be by text, but all instructions came by email, so I missed the check-out instructions. I was long gone when I saw it. No coffee in the morning is major!!! Better instructions for Roku TV and for the A/C split unit would be nice. Parking was insufficient, so I parked on the lawn the first night. Our room only had sheer curtains on a first floor. Privacy or room darkening shades...
"This is a very quaint hotel in a fantastic location. It is easy to walk to everything in Lenox and even Tanglewood from the hotel. Just be aware it is an uphill walk back from Tanglewood. The room was very spacious and bed very comfortable. Would definitely stay here again. If looking for any opportunities to improve, only thing I can come up with is a small frig in the room. Great place!"
"Stay away...First, this property advertises a swimming pool however, when asked about it the desk clerk indicated that it hadn't been opened since 2019! This prominently featured in the ad. Also, the room were pretty bad! Not at all clean and the bathroom had mold and dirt as well as broken features. The door to the room was very difficult to keep locked. There were poor "breakfast" options (prepackaged mini-coffeecakes and "possibly" orange juice) and we were told by the clerk that he...
"Property was very run down. Room was clean enough but lots of bugs in bathroom. Lots of soiled areas in the bathroom as well. No one at front desk twice and no way to notify that someone was waiting. Property manager apologized."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
