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"excellent staff and service no complaints"

"Awful customer service. Do not recommend."

"Family friendly"

"Great stay, clean, good value, decent breakfast although got quite busy on a Sunday morning with some waiting to get food. Definitely better to get up and eat early to avoid that"

"Dated hotel but very nice breakfast and pool"

"The room was absolutely clean, the pool area was clean, but what really impressed us was their breakfast it was absolutely exceptional. We are definitely booking another night or even better two before the year ends😍"

"Staff was lovely. Booked a one bedroom but it shouldn’t be advertised as such; there is not a closed door to the bedroom…”open concept” is a suite not a one bedroom? Which we wanted for our 4 year old. I did find this out before arriving but too late to move hotels. Pool is for older kids…our 4 year old couldn’t touch bottom nor was she tall enough to go down the waterslide. She did enjoy walking under the waterfalls! Rooms not soundproof…you can hear everything in hallway and any movements...

"Room & hallways were super clean. Very quiet within the hotel. Close to all amenities"

"Convenient location"

"Good for when you're traveling with dogs, def recommebd calling ahead if you'll be late.. Not a fan of the room being on the second story, though, as booking said street level 😅"

"Clean room and crispy bed sheets."

"Great hotel"

"I have stayed here many nights over the past 2 years, generally good but I was not impressed with the bed in my room this visit, most room have had good beds but this time I got an old worn out sagging mattress, and the breakfast room has been downgraded with wooden utensils which were awful"

"Nice staff"

"Amazing service and great atmosphere! Kids absolutely loved the pool and hot tub, great place overall and loved that everything is in one building. Would love to come back"

"I love the breakfast offered, the staff is lovely and their friendliness was appreciated."