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"It was a peaceful oasis in the city. Lovely garden and courtyard and breakfast was always abundant and satisfying."

"I"

"Booked on Expedia. Com. They tried to charge my credit card the morning of my planned stay, apparently it didn't go through for whatever reason....and so they cancelled the reservation I had in place for over a month. So I show up 1.5 hours after the "reservation" can't be guaranteed to be told that there are now no rooms available!! Why the hell are you charging for a room before I show up...unheard of!! Charge me if I DON'T show up like every other hotel on the planet !"

"The staff are excellent. The pool, hot tub and fitness area are first class."

"The stay again was very nice. There was four of us traveling. Two adults and two teenagers and there was a lot of space for all of us. This was our third time staying here and this time the room was even better than the last. We got two bedrooms plus the pull out which worked very well to give each teenager their own space. The kitchenette was perfect as we were staying there 3 days this time. We were able to keep some food and drinks cold with the full size fridge and warm-up any food that we...

"City oc London should shut down this place. Dirty place inside the room, washroom needs plumbing, shower gives big sound, can't put back on. Toilet flush not working. Toilet Dirty inside. Live bugs. Hair on bedsheets. Ac not working. I will write to health inspector with city of London to take action. U paying and not able to sleep. It's hazardous place."

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"Swimming Pool was scary dirty so didn’t use. Booked this property because it had a pool. Room and remainder of the property was spotless. Staff were nice. Lots of parking, and nearby amenities for eating…"

"The room was clean and the amenities were sufficient and useful."

"Family friendly"

"The was to many people for small area for breakfast had to wait 45 min for toast one toaster for 45 to 60 people"

"Very friendly and helpful staff, solved issue of the sofa bed lacks of bedding, avoid sofa bed if you can"

"We like staying here every time we visit London. Clean rooms, good breakfast, free parking and close to outlet shops."