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"Never go there"

"Two of our three rooms in the renovated North Tower were ready before 4 pm, so the girl at check-in was very helpful in getting the third room ready on the same floor. Two of us got lovely fallsview rooms, as our view was upgraded......beeautiful sunny view!! However, my room was double booked, and since I had cancelled it through Expedia before the last day to cancel to get a better rate, she said the hotel could not cancel it. I had to contact Expedia for the refund......which I did when I...

"The rooms are decent, clean enough. The shower is terrible that the drains of both bath tub and vanity sink are blocked. Couldn't even take a shower given the price tag of $ 300 per night. Very bad experience that I will never want to stay at that hotel ever again."

"Great location for everything. Easy for walking around and enjoy all the games, rides food etc. Like the idea to see the fireworks at the pool roof top but hate the private area. Room was not ready at 4:00. Given another room with no view. Had to argue for another room, which was not ready until 5:30. Argued for a later check out time from 11 to 1:00. 2 days later at check was told check out is 11. They say check in is not guaranteed at 4:00 pm, but check out is 11:00 am. After a few words we...

"Was disappointed in our stay. We stay at this property every year at the suites in the grand Georgian. This year we stayed in Weider Lodge. The hallway had a strong marijuana odor. The hallway was very noisy at night. I complained to staff and was only offered free parking and Starbucks vouchers. I also called twice to request house keeping. At the end of the day, our room was still not cleaned. When I called to check in the status, they told me our room wasn’t on the list. Super disappointed...

"Clean rooms!! excellent staff and that had parking spot"

"staff need more nice"

"Great stay! Got upgraded to the top floor (floor 30……though only 5 floors of guest rooms in the entire hotel.)"

"Very nice property. Although the street in front was under construction, there was still easy ride share pick up/drop off."