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"Our room was a bit outdated, and the shower and sink drains were slow. Beds were comfortable, clean, and tidy. We didn't end up using the pool even though we wanted to, since the facility seemed a bit old. The weekend we stayed had a wedding, but one of the main elevators was out, which made traveling up and down a bit slow. I would be careful not to walk around too late at night, since the area is a bit empty, with not a lot of businesses open in the old downtown area. And there's an active...

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"Hot water was slow to come out. Other than that, all good."

"NA"

"Room was not ready upon check-in. Room had an odour. Was told"

"Great new hotel adjacent to the London Children's Museum. Amenities are great and would stay here again."

"It was a peaceful oasis in the city. Lovely garden and courtyard and breakfast was always abundant and satisfying."

"fine for a 1 day work trip"

"This is my go-to spot in London. Great setting, good bed, good food, completely reliable."

"Enjoyed the step back in time."

"Satisfied"

"City oc London should shut down this place. Dirty place inside the room, washroom needs plumbing, shower gives big sound, can't put back on. Toilet flush not working. Toilet Dirty inside. Live bugs. Hair on bedsheets. Ac not working. I will write to health inspector with city of London to take action. U paying and not able to sleep. It's hazardous place."

"The room was cleaned and cleaned daily throughout our stay, which was lovely. The details, however, are largely overlooked - the bathmat is gross, the one-shag covers for the surround on the round bed have not likely been cleaned or have been cleaned poorly so they're matted, the blankets on the beds are VERY thin. Everything needs an overhaul - the floors, wall paper, etc. regardless of the aesthetics of the room, the cheesiness of the place was AMAZING and the staff were so friendly and...

"Property was great but the beds made a crunchy noise every time someone moved. Weird. The rest of our stay was great."

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"The location is good - close to lots of fast food places & shopping centres. Free parking. The sheets didn't look clean, there was only 1 thin towel in the bathroom with a tiny soap bar for amenities. They did give us more cheap towels & soap when we asked. The toilet bowl had a ring inside - looks like it wasn't cleaned in weeks. We had to sanitize everything before we could touch anything. The mirror was cracked, there was moldy wood covering the window in the bathroom. If we could have...

"Very disappointing and unsafe experience. I booked a room with a king-size bed. From the outside, the hotel looked fine, but when we entered the room, we were shocked. There was a strong cigarette smell, a dirty floor, exposed electrical sockets, and a large hole in the bathroom ceiling. The room clearly did not look ready or safe for guests. We complained and were moved to another room, but received a queen bed instead of the king we booked. The second room still smelled of cigarettes, and...