"Absolutely revolting and completely unacceptable. We discovered large, dark stains on the bedding that appeared to be blood. No guest should ever be expected to sleep in a bed left in this condition. It was filthy, disturbing, and a serious failure of even the most basic hygiene standards.
The manager somehow made the situation worse. He was rude, dismissive, and openly gave us attitude instead of showing any concern. He claimed he could not move us to another room, did not bother calling...
"Absolutely revolting and completely unacceptable. We discovered large, dark stains on the bedding that appeared to be blood. No guest should ever be expected to sleep in a bed left in this condition. It was filthy, disturbing, and a serious failure of even the most basic hygiene standards.
The manager somehow made the situation worse. He was rude, dismissive, and openly gave us attitude instead of showing any concern. He claimed he could not move us to another room, did not bother calling...
Kamila