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"I had several issues with this property. I do not normally post negative comments but I feel that it is necessary in this case. First, and most importantly, I requested a soft pillow. The existing pillows were rock hard, very heavy, and unusable. I was told that they just ordered these new pillows but did not order anything other than hard ones. Not only is this unacceptable for a highly rated hotel, but they were not kind. One person at the front desk merely pouted when I told him that I had...

"Nice and clean room, comfortable bed. We were satisfied to stay there."

"breakfast was good."

"Very nice rest but the room was very small"

"Fortunate to have ground level room"

"Indoor and outdoor pools. Great tasting cookies and milk. Free video games in the lobby. It’s a great place for families."

"Super friendly staff. Hotel has rustic feel to it which was great. Staff lady named Marilyn cooked omelets for everyone at breakfast time. Very rare to stay at a hotel these days where a staff member does that."

"Staff were friendly and helpful. Room was clean and beds were comfortable! Breakfast was excellent with plenty of choices to suit anyone. But the AC in the room was around the corner from the beds and it was very warm in the room until wee hours of the morning. I would consider putting the beds on the wall where the tv and closet are, so guests could get some cool air."

"Great place to stop on your way in or out to the West. Clean, comfortable room, pet friendly. We were able to get a complete nights sleep."

"Very pleasant stay"

"Everything was good"

"We were told it was just remodeled. Everything was fantastic."

"Great"

"Great location for Badlands National park"

"My husband and I stayed here for our anniversary trip. We trailered or motorcycle into town and she was extremely accommodating with us needing a little extra space for our SUV, trailer, and motorcycle. I was expecting the house to be much smaller than it was but it was absolutely perfect for what we needed! We will definitely stay again if we come back to Custer!"

"The stay was great."

"This property is in a great location, away from the busy highway, great views, very clean. The beds and pillows were really comfortable and clean. The bathroom/shower was very clean. Staff was super helpful and recommended the adjacent Mexican restaurant which was excellent."

"Tourist trap town. Unfortunately if you want to visit Badlands National Park there isn’t a lot of choice."

"Very clean , near everything I needed"

"Perfect location to see all the sites around Mount Rushmore!"