Find hotels near Union Station, Worcester from SAR 353

"Clean vibrant rooms, easy check in and check out. Pool was small but fun and had great hours as did the fantastic fitness center which my teen boys were very thrilled with. Staff was friendly and prompt and bed was extremely comfortable. Only negative was the heat/ac was tricky to work. We will stay there again."

"The frontdesk could be more helpful and put more smile on their face. They forgot to explain where the room is and how the elevators operate from the garage. It took us 10 min to rind the room because the garage elevator is far from the main building. "

"This was a very comfortable and clean hotel. Will definitely stay here again. "

"Decor is good, and property is Clean. Staff is Friendly and helpful. However, there were minor problems with amenities. For example, the reason why the coffee maker did Not work when I first tried to use it was because you have to Flip a master switch first--that nobody told me about nor did any sign. Had to get front desk to help with that. Also, TV controller is somewhat erratic. You often have to push a button multiple times and change pointing angle to increase volume or power on/off."

"Staff was great will definitely stay there again "

"Helpful staff"

"Friendly staff, great room, n8ce parking space, gas station full service nearby, newly renovated building "

"Ample parking. Breakfast was typical of hotel breakfast. Overall, stay was very nice."

"The property didn't feel safe, let alone friendly. The building is in terrible shape and the clientele is questionable. I felt uncomfortable immediately. When I go to the front desk (in a dark, smelly office) , the attendant told me he needed to change my room because I booked an accessible room and that there would be a room change charge. I agreed to that, but then the total charge was significantly higher than what I booked . Because he "had to" change my room, he did not have to honor the price when I initially booked through Expedia. Another person sitting in the office told me that the desk attendant did the same thing to him. I ended up leaving and staying at a different hotel. I almost never leave reviews but this experience was so awful. I don't understand how this place has so many stars. "