"This was a great location. The room was super clean and well equipped for our stay. The staff went above and beyond. Definitely get the access to the Lounge. "
"This was a great location. The room was super clean and well equipped for our stay. The staff went above and beyond. Definitely get the access to the Lounge. "
"Our stay at Keio Plaza Hotel Tokyo was truly exceptional. The facilities are wonderful—comfortable rooms, excellent common areas, and everything impeccably maintained. From the moment you arrive, you can tell this is a hotel that takes great pride in every detail.
What really sets Keio Plaza apart, however, is the staff. The entire team consistently goes far beyond expectations to make your stay genuinely wonderful. Everyone is attentive, professional, and incredibly kind, always ready to help...
"Our stay at Keio Plaza Hotel Tokyo was truly exceptional. The facilities are wonderful—comfortable rooms, excellent common areas, and everything impeccably maintained. From the moment you arrive, you can tell this is a hotel that takes great pride in every detail.
What really sets Keio Plaza apart, however, is the staff. The entire team consistently goes far beyond expectations to make your stay genuinely wonderful. Everyone is attentive, professional, and incredibly kind, always ready to help...
"I have been staying at the Hotel Metropolitan for over 30 years and it always shines! Everyone is very friendly, the rooms and common areas kept very clean. I did have one issue on this visit as there was an occasional odor in my hallway and room as if the sewer had backed up. I was on the 7th floor. I hope this was temporary and fixable as it was quite unpleasant at times. Thank you."
"I have been staying at the Hotel Metropolitan for over 30 years and it always shines! Everyone is very friendly, the rooms and common areas kept very clean. I did have one issue on this visit as there was an occasional odor in my hallway and room as if the sewer had backed up. I was on the 7th floor. I hope this was temporary and fixable as it was quite unpleasant at times. Thank you."
"Front desk staff was very courteous and helpful. if it rains, you can ask the front desk for an umbrella to borrow! I loved that they provided this! They also provide a few amenities like toothpaste, shower cap, etc, in case you forgot these. House keeping was amazing at cleaning rooms, really appreciate that they try to be environmentally conscious, and only do a deep full cleaning every 3 days! I loved how each floor has a common space for people to hang out in, each floor has a water filler...
"Front desk staff was very courteous and helpful. if it rains, you can ask the front desk for an umbrella to borrow! I loved that they provided this! They also provide a few amenities like toothpaste, shower cap, etc, in case you forgot these. House keeping was amazing at cleaning rooms, really appreciate that they try to be environmentally conscious, and only do a deep full cleaning every 3 days! I loved how each floor has a common space for people to hang out in, each floor has a water filler...
"The room is super clean but super small. There's a Japanese style bathtub: super wonderful. It's in the airport, so super easy. Everything is automated. "
"The room is super clean but super small. There's a Japanese style bathtub: super wonderful. It's in the airport, so super easy. Everything is automated. "
"Small room, but this is Tokyo afterall! Beautifully clean, quiet and efficiently laid out. Reception staff and concierge were very helpful and friendly. Location is great, although some additional detail on the website on how to get from Shinjuku station to the hotel would be welcome (maybe a map or info on which exit from the station etc)."
"Small room, but this is Tokyo afterall! Beautifully clean, quiet and efficiently laid out. Reception staff and concierge were very helpful and friendly. Location is great, although some additional detail on the website on how to get from Shinjuku station to the hotel would be welcome (maybe a map or info on which exit from the station etc)."