Find hotels in Santa Rosa Island, FL from SAR 772

"Excellent"

"95% of our trip to Four Points was excellent! Everything is 100 yards from the beach. You do receive $25 in food and drink credit, but considering the prices of both, it doesn't go very far. However, $25 is still $25! The breakfast is amazing. The staff is great, patient, and polite. Like I said, an overwhelming majority of our state was top-notch. Our issues: Check-in is at 4:00, and we arrived at 2:30. Not a problem, we stored our luggage and were told we'd receive a call when our room was ready. We never got that call. Furthermore, we witnessed other people getting checked in early. Our other issue, our room was never cleaned. Not once. We saw housekeeping near our room every day, but never found our room taken care of. There's a sign in the room that says they'll be cleaned every other day, which is quite fine with us, but from Tuesday through Friday, no fresh towels or linens. Yes, we should have asked, but again, we always saw housekeeping out. Other than those two things, our stay we excellent and we'd recommend this hotel is a heartbeat. Between the staff, the food, and closeness ot the beach, it is a great place to stay! "

"Excellent access to the beach. Extremely nice staff."

"Outstanding property. Great staff that are always attentive. The poolside service is amazing. "

"Every single person we came into contact with on this property whether it was Cleaning personnel, kitchen personnel front desk everybody was so accommodating and so polite. I am a huge neat freak, and I usually will find something to freak me out at every hotel I go to, however, that was not the case. Our room was spotless. We were here a week with the beach and baseball tournament and every day that we got home from baseballthe room was cleaned. Fresh towels were in there. I never felt like it was dirty. Everything was tiptop shape absolutely would come back."

"Amazing. Will definitely come back. "

"We loved the pool at the property. It was perfect for all age groups. "

"Awesome location and great rooms! Could be better without having to pay for parking. Kinda ridiculous honestly if you are a guest there. Makes no sense. "

"Clean,Good customer service."