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"Brilliant historic hotel in the central of Bristol. Very friendly and efficient staff. Had a lovely one night stay."

"all good, but a bit expensive"

"The room is good and of a reasonably high standard. There are however two major challenges. The room was on the top floor which from the car park is three flights of stairs. A lot when you’re carrying several large bags and clothes for a wedding. The second big issue is the hall lights on a sensitive room sensor. There is no way to switch this off or lights off. The lights are very bright. This means you cannot leave bedroom door open at night which is difficult when it’s warm. As there’s...

"Communication was excellent. Easy to access with information provided. Room was immaculate. Has everything you need and the bed was really comfortable. Would stay again as felt so relaxing."

"Really enjoyed our stay here. Brilliant location and set-up."

"The room was clean and the hotel was in an ideal location. "

"Complained about the air con ticking constantly in our room (720) for the guy behind the reception to laugh at me. He stood there like he wasn’t going to do anything. I asked if we could switch rooms, upgrade rooms .. nothing. He told me we would have someone come to the room and look .. again, nothing. Was given one free drink voucher, again laughing as he handed it to me. Night one bar man was lovely. Night two bar staff completely different story. Rude and unprofessional. When using...

"Lovely clean hotel. Greatly placed for all of Bristols amenities/nightlife. Basin took a while to drainin bathroom but we reported it and no doubt it will be seen to. Value for money. Would stay again."

"If you like the Bristol Vibe you’ll love this Hotel. Friendly and helpful staff. Easy check in and out. Trendy bar/lounge area and bedroom very nicely appointed with very comfortable bed and pillows. Lovely en suite and nice toiletries and fluffy towels/ dressing gowns. Floors could have been cleaner as could Bar area. Convenient parking 5 mins walk away at Cabot Circus multi storey. Useful to note that the Hotel Entrance is on Cave Street ( off Portland Square) Not Portland Square itself."

"Great view and location. "

"Clean room staff brilliant "

"Stayed here with my toddler, and while this is a solid 3-star property—no real surprises—I wanted to share a few notes specifically for parents traveling with young children. The room was very clean, and nothing major stood out as a safety concern for a curious toddler. I felt comfortable letting my daughter roam around the room and the hotel itself. They provided a crib as requested without any fuss, and the room was spacious enough to unpack clothes from luggage. A few things to know: ·...

"Clean, light & spacious bedroom & bathroom. Helpful staff, lovely breakfast & perfect parking"

"All good."

"Very clean, good breakfast, staff were kind & helpful, hotel well situated for shops, pubs & restaurants"

"Went down for breakfast around 10am, and a lot of items were running out, the hot drinks machine were broken, so could only have hot water from a flask which also ran out. The flask said "coffee", so it wasn't clear that was just hot water."

"In general, the hotel provides good sized room. Breakfast is good with selection. But out of expectation, when we check in staff tried to charge for breakfast which is included with the room. Otherwise, it’s a good stay and good location too."

"They need to get their carpets, sofa and cleaning routine in order. Blood and other stains on the carpets in the corridor and bedroom is not on."

"Ottima posizione, prezzo buono. Pulizia buona. Non mi è piaciuto che le lenzuola non fossero state stirate"