البحث عن فنادق في جزيرة بورتو ريكو من SAR 295

"The staff at the resort were very helpful especially Lenny who helped us throughout our stay. The restaurant staff were awesome. Kudos to Hector, Wesley, Manuel and Glen who provided excellent service and the food was tasty and presented well."

"Staff members were very helpful and polite"

"Good over"

"La nueva administracion no nos dejó usar las facilidades antes de el check in como en ocasiones anteriores. Me pidieron $55 por persona para que las usara a cambio de un day pass cuando ya les estaba pagando el dia. Me pidieron $81 por entregarme la habitación antes de las 4:00pm, o sea, me podias dar una habitacion pero me chantajeabas con $81. En otras ocasiones despues de el check out de las 11:00 te dejan usar las facilidades, solo tienes que entregar la habitacion. Esta vez me volvieron a...

"Good"

"This hotel is run down with many maintenance issues. From elevators that don’t work, lights in the room they no longer have parts for, a shower that just leaks all over the floor and maintenance does nothing when you call them. We communicated with the hotel multiple times about our issues and all they did was fix the clogged sink. Very run down, not up to the Hilton brand standards. Mgt never even bothered to contact us."

"The gotel was in a cental area of Old San Juan. It was close to the historic cistes, stores and restaurants, etc."

"The resort was decent but the food was expensive, with no option to at least include breakfast in your stay. The pools aren’t the largest I’ve ever seen. So, if you don’t go early; you’re pretty much relegated to the Kiddie Pool area and, if you don’t have a kid; you’ll hate it because that side is packed as well. The “beach” section was very small, with all day sea moss removal. It was a decent stay and I would recommend this location but will warn them about the astronomical cost for food,...

"I am submitting a formal complaint regarding my recent vacation package purchased through Expedia. The package was advertised and sold to me as an all-inclusive stay in Puerto Rico. However, after arriving at the resort, I discovered that it was not an all-inclusive property. As a result, I had to pay out of pocket for all food and beverages for my family of four, despite having already paid Expedia for what was represented as an all-inclusive vacation. In addition to the false advertising, the...

"Rooms and building are extremely humid, after one night we had to leave due to excessive coughing and chest congestion, unable adjust temperature in the room and floors and walls were so wet even the bed feel like that, and the staff just excused saying Puerto Rico is humid, that did t happened at the other hotel we switched to, also the staff offer to send someone to mop and that never happened. Renovations only made on the lobby are and the open bar is mostly beer and wine"

"Problem is only cleaner dont come everyday. he did not show up two days for cleaning."

"Had a lovely time! Very accommodating space and amazing views. Don’t miss out on the complimentary sorbet!"

"Fantastic!"

"Views were amazing. Amenities were very nice overall. However, the beds were horrible. Way too low to the ground. Mattresses need to be completely changed as i got up with back pains every morning."

"The hotel has a perfect location, with a nice pool area and access to the beach. The staff is great and very helpful. I had the best lattes at the coffee bar. Friday nights at the beautiful lobby are lively and fun. Overall I highly recommend the Fairmont and would go back again."