Find hotels near Protective Stadium, Birmingham from SAR 309

"Due to road closures we were unable to get to the hotel valet parking. Tried to call the hotel 3 times to find out how they preferred us to get to the hotel. No one would answer the phone. We were able to get to the Sheraton and ask for directions. The staff at the Sheraton were awesome. They told us where to go. A valet for the Westin was suppose to meet us at the entrance of the parking garage but never showed so we drove around the parking structure until we saw the entrance to the Westin. We parked and tried to get into the Westin from the parking garage but needed a key card. Since we hadn't checked in yet we didn't have one. So pressed the secutiry help button 4 times with no answer. So went to some elevators in the parking structure and found a very nice man who was a security guard for the city parking structure and he walked us to the entrance of the Westin. Once there, the valet never tried to assist us getting in and after waiting the front desk attendent finally help us and a few other customers in. Our flight landed at 11:30pm and we (family with ypung kids) were walking the downtown streets of Birmingham around midnight trying to get into the hotel. There were groups of yougs kids all over. Very thankful the nice security guard walked us to the hotel. Hotel staff were no assistance at all. Horrible experience. "

"The hotel was centrally located to many restaurants and venues. Our room was clean and the bed was comfortable. The rooftop bartender was exc"

"Friendly staff. Good condition. Large room with a kitchen. "

"Several staff members were unengaging and fairly curt. The car valet guys were nice but having to valet the car every time we used it was inconvenient and expensive. During our 4 night stay, the room was only serviced the third morning at my request because I had spilled coffee on the sheet the first night and they didn't service our room at all the next day. They only did it the second morning because I requested it. The first night I also found a long dark hair on one of the hand towels and placed it on the floor to be replaced but no one came the next day. Our coffee pods and sugar in the room were never replaced and the trash wasn't emptied, even on the one day we had service. The Kelly hotel is attractive but we're not likely to stay again, which is a shame since our son and DIL live in Birmingham and we visit often."

"Was under construction so limited options for food. Complementary breakfast nice. Wifi ok"

"Air conditioner unit in the room was very loud."

"Everything was great , nice room good location and super friendly staff. Tamya was great. "

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"Very nice clean room"