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"The most notable highlight of this property is its staff. The team is exceptionally professional, well-trained, and consistently courteous, providing a high level of service throughout the stay. Their attentiveness and hospitality truly enhance the overall guest experience. However, it is worth noting that the property itself appears dated and could benefit from renovations or modernization to better match the quality of service provided."

"Great place for a family with a 7 and 9 year old. Excellent room, club access was great for us. Great beach location"

"Prama is very large . Far from the actual Sanur area that everyone is familiar with ,Deluxe rooms are very average for the Word Deluxe . Breakfast was ok , but the Same everyday . No change . But the Staff are great!! "

"The staff was amazing! My room was great. The pools were incredible."

"Room condition is clean but need some refurbishment !"

"Excellent in every respect. Very friendly and efficient staff."

"Staff went above and beyond all the time !! Food was great and lots of places to eat. Pools are very nice. Very expensive for anything on the resort. There was minimum spends just to sit at the pool which deters a lot of people. Minimum spends when going to eat in restaurants too. We will not stay here again due to the minimum spends at pool and restaurants. Beach is not useable at all, it is so dirty."

"The staff"

"Everything was available at the resort or at the doorstep. Didn’t want to leave"