Find all hotels by Independent in Ozark, AL

"Overall the place worked for our week. Internet was sufficient. There is a $100 deposit that isn't listed anywhere online. On our first night, we mentioned we had a service dog and were not charged a pet fee. When we extended our stay, they charged us a pet fee saying we never told them even though I had the communication. They made a fuss about having to check the room to refund the pet fee. Walls are very thin and the place is a bit outdated. The shower head looked disgusting, but surprisingly worked well. The breakfast was lacking as it was mostly eggs and I could never find the milk for cereal. Sausages were just white so we didn't touch them. Everything in the room had stains, bed linens, chairs, and even the Bible, but that nothing we're not worried about as it didn't smell bad or anything. Housekeeping was very friendly and came by almost daily to see if they could provide anything. I would come back if I absolutely had too, but the deposit not being listed was a bit disappointing. Think we may just avoid days inns altogether cause it always seems to be something of them trying to withhold money."

"The staff was friendly and helpful, room was clean and very nice as you come to expect from Marriott!! Well pleased."

"Perfect for an overnight stay. Friendliness of staff. Clean room. Comfortable bed. Coffee good. "

"Nice clean room, awesome customer service."

"This property is good overall, I had stayed a few times over the last few year and alway rated excellent. This year was different, took longer to get attention in certain areas . Linens had absolutely signs of wear . Broken shave shelf in shower. Water glass dirty. Was a bit shocked "

"Was skeptical at first but it was much cleaner. The staff was very pleasant. They’re working on the property so there is that. Over all was better than expected. "

"Staff was friendly. Property, specifically carpet, was in poor condition. "

"They are doing some remodeling. There breakfast was a little be desired. Bacon was so over done and it’s like they took at whole weeks of breakfasts and merged them. Eggs were super brown almost burnt as well. You could tell that they have been there awhile so I would say all weeks merged. "

"Staff friendly, bice location "