"Very disappointed with the room, we found multiple insects crawling on the bed and the desk. The bathroom appeared like it hasn’t been deep cleaned in a while. Due to those reasons of insects and uncleanliness, I would never return or recommend. I was very grossed out and extremely disappointed. The only good thing I can say was the staff was friendly."

"The room was dirty, floor hadn't been swept/mopped, got a washcloth and wiped everything down including door handles, TV remote, light switches, AC controls, bathroom. When I was done the washcloth was filthy. Had to wait for the sink to drain, clogged up. Ice machine down, both of them. Its like housekeeping only changed the bedding (I hope they changed the bedding) because there was absolutely no cleaning the rest of the room. Why didn't I complain, we were told by the guy in in the "kiosk...

"I was very unsatisfied with the towel. They left a lot of lint on the body. The bathroom had insects. Our room key stopped working the following day. This was the first time they charged us for parking. We’ve been coming in for a couple of years now when we come to California, and we have stayed in the same place, but one of the things that I see that it needs to be maintained, it looks very warm down."

"The main issue is that they don't clean the rooms. The room they put us in initially was absolutely the most filthy room we've ever stayed in. We then went to staff and told them we need to be changed to another room or we are leaving. They brought us to another room. There was cheese all over the bed. My wife had to then take the pictures and show them to the management because the cleaning staff told them everything was perfect. They then fixed the sheets and cleaned the second room and it...

"Room was clean and everything work"