"Friendly staff. Clean room. Comfy bed. "

"I booked a stay at The Gainsborough Bath Spa as a Christmas present for my partner, who had never been to Bath before. Wanting to make the gift extra special, I emailed ahead to request a complimentary upgrade. Having stayed here previously, I was delighted when the team kindly accommodated us—it set the tone for what turned out to be a truly memorable experience. From the moment we arrived, the service was impeccable. Every single member of staff went out of their way to be helpful, creating...

"Atmosphere was charming and comfortable, great location and wonderful service."

"All of the staff were so friendly! They really did go above and beyond!"

"Very helpful staff"

"Great hotel, would definitely stay here again"

"Very clean room and friendly staff"

"Just perfect "