"Horrible - WAYYYYY under staffed - drove up from Maryland for a nice vacation with my wife, 10 month old and 3 year old - we left our house at 2am and showed up around 11am - asked for early check in? No? No problem, we get it so we hung out until 4pm like everyone else, 4pm - no room, no update 5pm - no room no update - 6pm no room no update - waived a $25 fee for my inconvenience? Cancelled our reservation. Was charged $700 - I won’t have a refund for 7-10 business days
Just was a overall...
"Horrible - WAYYYYY under staffed - drove up from Maryland for a nice vacation with my wife, 10 month old and 3 year old - we left our house at 2am and showed up around 11am - asked for early check in? No? No problem, we get it so we hung out until 4pm like everyone else, 4pm - no room, no update 5pm - no room no update - 6pm no room no update - waived a $25 fee for my inconvenience? Cancelled our reservation. Was charged $700 - I won’t have a refund for 7-10 business days
Just was a overall...
Andrew