"Nothing unique and horrible at cancelation, haven't stayed here since April 2026. Staff manager, she is very rude most days."

"The staff was so nice but the rooms are VERY run down. We practically had to pull the shower off the wall to turn it on. The rooms smell like the cigarette trash cans (located right outside our room) and you can hear everything outside your room. For 200 plus dollars a night, it was very disappointing. It was our first time up to Hershey, so if we go back we will look at other properties."