"The room was described as having air-conditioning, but it wasn’t working. We approached the staff and they attempted to work on it, but we were given a fan. The room for 4 should have had one double bed and two twin beds, but we were only given 2 double beds and a twin. It was very old and needs an update. Also very small room with no walkable space for 4 people. The beds were very uncomfortable and felt like they were all sofa beds with springs you could feel."

"Hotel called Merit rather than Oxford. Luckily I read the check instructions otherwise might have been wandering up and down street. Room looked to be recently refurbished, small but functional. It was a shame that the bed was a sofa bed so really creaky when sat on it - luckily it was fine through the night. AC worked a treat. Excellent location for Earls Court Underground."

"With high temperatures outside, it was great to have working air conditioning in the studio."

"Booked my stay here due to proximity to Wembley Stadium. The room was clean and felt like it had air conditioning, but the television didn’t work and only one outlet in the whole room worked."

"There was no aircon in the room, which normally wouldn't be an issue, but it was 34 degrees in London this week"