"emasculate rooms extremely friendly & helpful staff quick resolution however service charges are bit much and expensive breakfast "

"Nice"

"This was a last minute booking after an Air Canada 2.5 hour delay caused me to miss the Sleeper train to Penzance by one minute. At first the night porter was reluctant to grant me the room I had just booked through Hotels.com, but he graciously let me stay, even though he was only able to find a luxury suite (the front desk staff had retired for the night). The next morning I was not charged for the "upgrade". I was treated much more fairly by Durrants than by Air Canada, who have thus far...

"The staff were very nice. The hotel is small so are the rooms and the elevator but everything was clean. Breakfast was included which was a full breakfast. Walking distance to Marylebone high street. Would definitely stay there again."

"من اسوأ الفنادق التى اقمت فيها في لندن ابي اعرف على اي اساس اخذ خمس نجوم"

"absolutely wonderful room spacious , clean and very nicely decorated"

"Clean, good location, easy check in. Small bit space used well."

"we are super happy with our stay at upper berkely. nothing to complain about💞 the rooms were a good size for me and my girlfriend, clean and nice! very nice man who worked there, and welcomed us. the hotel was super central, a short walk to where we wanted to go, super close to the subway, easy to use the shuttle! we saw no signs of bed bugs or other animals, everything was great! really recommend this hotel, and would love to go back there again!🇳🇴"