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"The property was very well cared for and the staff were very friendly and helpful. The pillows left both my husband and myself with a headache and neck ache in the morning. Breakfast was a bit disappointing. I tried the scrambled eggs and sausage first. Both tasted like they were cooked in water. I switched to oatmeal, which was fine. They did have other options such as waffles, bagels, muffins, etc. The fresh fruit consisted of apples and oranges. I was hoping for fresh cut up fruit, but I...

"Nice little hotel"

"The breakfast was phenomenal and staff was pleasant. "

"Thoroughly enjoyed our stay. Great staff and the rooms are roomy and clean. I would highly recommend."

"Breakfast was delicious and the location is perfect."

"It was a little loud in the early morning. It sounded like a workout class was going in downstairs with booming bass. Other than that the place was wonderful."

"Everything was absolutely amazing from the building itself to the staff!"

"I really wanted to like this boutique hotel—the decor was stylish, the room had a great vibe, and the location was convenient. On the surface, it checks a lot of boxes. However, the “contactless reception” model ended up being a major drawback. There was effectively no staff available at any point during our stay. While a contact number was provided, it took two full days—after we had already checked out—to receive a response. That’s not just inconvenient; it makes it impossible to resolve even...

"overall impressed very satisfied "

"The host is wonderful. "

"Everything was perfect "

"Loved the self-parking. Across the street from Heinz History Center and easy walk to Heinz Hall. Will stay again."

"It was perfect!"

"There was no shower curtain and not even water bottle available in the room "

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"The hotel was great. Everything was a smooth transition and easily accessible. Good food and the city area was also really neat to explore "

"Great amenities. Suggestion: To have hand held shower be a standard for each room."

"Staff was extremely nice. The property was clean and served all of our needs. "

"The location of this hotel is fantastic, but there are many hotels in the area. We paid extra to enjoy the luxury of this hotel and did not receive the best service. The coffee pods in our room were not replaced nor was the water. One occasion as we passed by our room the housekeeper asked us to unlock it for her as her key didn’t work. I’m unsure how she was going to get in there if we hadn’t passed…. When we pointed out that we had not received exemplary service, we received two coupons for...

"Beautiful place to stay. The only thing is when you turn on the heat, you smell the dog and if you don’t like the dog smell, it’s your room gonna smell like a dog but overall everything was great."