"What a bargain. Friendly efficient staff. Place is clean and well kept. It’s not a posh hotel but does what it does really well. On-site 24 hour cafe too for those arriving late. I’d definitely book again."

"The staff were excellent nothing was a bother. Room spotless but really cold. One of the staff brought a fan heater to help speed up heating the room "

"Everything was spot on! "

"Lovely room. All staff were welcoming and helpful"

"The room was very clean and the cleaning staff were so helpful and friendly in the morning. We would definitely stay again when we are next up in Berwick. "

"Staff were helpful and breakfast was awesome "

"friendliness"

"Overall lovely stay staff very friendly efficient with prompt service. As a 4 star hotel a few things could be improved like a fridge in the room to keep the bottled water they provided cold, air conditioning but probably would be too expensive to fit due to the age of the building and paintwork here and there needed touching up. There was a problem checking in to the hotel as they asked us to pay again even though we had already paid. They said they would sort it on checkout but this could have...