"The shower towel on the"

"Breakfast buffet was ok, personal and were nice, but air conditioning is bad."

"Great location, very central and short walk to main attractions/landmarks including Buckingham Palace and Big Ben. Room was clean and comfortable. However, we found the male receptionist who checked us in a bit cold and rude to interact with - a bit unexpected when you’re staying at hotels. The receptionist the next day was lovely though"

"I liked this hotel a lot. The rooms appear to have been renovated recently. The check in process was fast and efficient. I also like the security measures taken for keeping guests safe. The only nits that keep me from scoring a 5 are as follows: 1) we weren’t issued a face towel. Only a hair and body towel. Would have been nice to have a small face cloth; 2) Most of the time while in the room, I got the sniffles. Hence, my nose was somehow sensitive to the room air. Once I left hotel I was just...

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